Deputy Administration Manager

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Deputy Administration Manager

Bristol

Hybrid

Full Time

Permanent

Consultant Level

XPS Pensions Group is a multi-award winning and leading independent pensions consulting and administration business. At XPS, our vision is to create a vibrant place to work where difference is recognised as a strength and where talented people can flourish and achieve their highest potential.

Our Pensions Administration business continues to grow and we are now looking for an experienced Deputy Administration Manager to join our vibrant office with hybrid working. This is an exciting role and would most likely suit someone with previous experience in a pensions role where they have gained knowledge and experience of defined benefits pensions schemes, complex calculations and supervisory experience.

XPS is the only UK pensions specialist listed on the London Stock Exchange Main Market and we have the scale and flexibility to think and act differently. We are a multi-award-winning Pensions Consultancy with over 1 million member pension schemes administered and 1800 staff in locations across the UK. We advise on all things workplace pensions related. We help trustees and employers run pension schemes for the benefit of both current and former employees and we support scheme members in a way that is relevant, innovative and easily digestible.

Our people drive our success and as an XPS employee you can bring your whole self to work - Everyone is treated equally and with respect. We will provide you with the support and training you need to grow and be at your very best. It's about inclusion and diversity, ensuring all our people feel included, that they belong to XPS and that they're happy. Above all, it's about ensuring everyone has a voice and feels valued. Because they are.

The Team

Our award-winning pensions administration business puts scheme members at the heart of everything we do. Our services include scheme administration, first-time outsourcing, member communications and scam protection.

Learn more here: https://www.xpsgroup.com/what-we-do/administration/

The Role

As a Deputy Administration Manager with XPS you will...

• Overseeing the management of annual and ad-hoc projects for all schemes on the team such as renewals, benefit statements, pension increases, life styling, trustees' reports and accounts. Ensuring projects are fully monitored and completed in line with customer and legislation requirements.
• Monitoring accuracy, performance, and SLAs for the team, including activity and client performances, and taking action to ensure targets are met.
• Liaising with Administration Manager regarding appraisals and regular catch up meetings. Conducting some appraisals and catch-up meetings including regular mentoring meetings with staff on probation
• Disseminating information to team at regular meetings, including technical updates.
• Attending and actively contributing ideas to deputy administration manager meetings.
• Helping identify any training needs across the team and assisting with developing and mentoring team members.
• Maintaining a client focused approach, able to develop trusting and credible partnerships with clients both face to face and via the telephone.
• Preparing, checking and issuing administration bills.
• Deputise at Administration Manager meetings and assist in recruitment when necessary.
• Take part in marketing and new business activities including completing tender responses, attending pitches and presenting at site visits.

Your profile

• Previous pensions administration experience of Defined Benefit (DB) schemes including leavers, retirements, deaths, transfers in, transfers out, monthly processing and investment, benefit statements, renewals and pension increases.
• Experience of current pensions legislation and framework is essential, especially the regulatory requirements of the various Pensions and Finance Acts which impact on pensions administration.
• Previous supervisory or workflow management experience is required ideally including performance monitoring, appraisals, recruitment etc.
• Third party pensions administration experience preferred, although strong all round experience within an in house pensions department which is not purely process driven will be considered.
• Strong Maths and English GCSE or equivalent qualification - minimum grade B.
• Significant progression within a relevant pensions qualification e.g. CPC/QPA/DPC/RPC/APMI
• Applicants deemed 'qualified by experience' would be considered.

 
What we offer:
Find out more about Life at XPS Find out more about Our People Approach  
We offer an attractive reward package, including:

• Competitive salary
• Participation in a Discretionary Bonus Scheme
• 25 days holiday
• A set of core benefits including pension plan, life assurance, employee assistance programme, access to a qualified, practicing GP 24 hours a day, 365 days a year
• A comprehensive range of voluntary and flexible benefits to suit you and your lifestyle including holiday trading, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, critical illness cover, private medical cover for self and family, travel insurance and a broad range of discounts at hundreds of retailers.

What next:

If you feel XPS could be the next step on your career ladder, please apply directly via the links provided and we look forward to learning more about you. We will consider all applicants and respond swiftly.

XPS is committed to making our opportunities accessible to all and would welcome you getting in touch to let us know if an adjustment can be made to support with your application. This may be extra time for assessments, pre-interview site visits, interview structure, or asking us about building accessibility. Whatever it may be, please get in touch with us to discuss how we can support you with your application.

If you do not feel ready to apply or still have questions, please email us by clicking here

The successful candidate will need to demonstrate the following requirements:

• Right to Work confirmation
• DBS Disclosure check
• Employment or educational references covering five years
• Satisfactory credit check

We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.

Please note we reserve the right to close our vacancies early and we only accept CVs direct from candidates or our preferred supplier list when specifically instructed to do so.