Department Manager, Warehouse Shift Manager

About the roleAs a Department Warehouse Shift Manager, you'll be developing your Warehouse team and empowering them to take ownership of their operational success and personal development. Ultimately, ensuring a smooth supply chain operation which means our products are in the right place at the right time for our customers.

With this role you will be working on a 4 week rota basis that will include 1 weekend in 4. If there is a business need for you to change your hours this will be required.

Key Responsibilities

Working in a distribution/supply chain environment is fast-paced. On a day-to-day basis, you'll be responsible for:

- Leading and motivating your team to deliver the most efficient supply chain operation possible.

- Ensuring all site KPIs are met and areas for improvement can be identified and implemented.

- Being an ambassador for the Partnership's core values and behaviours, acting as a role model to your team.

- Demonstrating great people management skills, creating a culture where your team can thrive and feel supported and looked after.

- Working with the wider site management team to drive efficiencies in the supply chain operation.

- Engaging with other third party stakeholders who influence the operation.

- Leading your team through change in an environment where customer demand influences the way we work.

Essential skills/experience you'll need

- Senior management experience with large teams.

- Previous experience of working within a logistics/supply chain environment.

- Experience managing customer/client relationships.

- Experience managing change in a logistics/supply chain environment.

Desirable skills/experience you may have

- Previous experience managing semi-automated or automated operations.

- Knowledge of Warehouse Management Systems (WMS).

- Capable of covering other operations to provide support when required.

- Good working knowledge of IT systems (MS Excel, Word, PowerPoint, emails).

About The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting. If required, you’ll find out more about vetting throughout the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.