Demand Planning Manager

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Location: London, The Speechmark + Hybrid working
Salary: Competitive + Vodafone Benefits
Hours: Full time (37.5 hours per week - Mon to Fri)

*Hybrid

At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are.

Who We Are

We're a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn't just a buzzword, it is core to who we are as a company. We're proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

What will you be doing?

You will lead the team that is responsible for forecasting sales for all of our devices across CBU Direct and EBU Direct channels. You will need to establish close relationships with Trading and Commercial teams and work with them to accurately translate the business ambition into sku/segment level forecast that have a high degree of accuracy to feed into the Supply Planning and Device Operations Team. This role requires a high degree of commercial understanding and demand planning experience to fully understand the business ambition and impact on individual product performance as well as the wider business. You must be able to operate at all levels of an organisation, manage many conflicting goals, deal with ambiguity, take ownership and communicate complex situations in an impactful and simple way to senior managers.

Key accountabilities include:

• People manager for a team of Demand Planning Specialists - responsible for their performance, career development, and job satisfaction.
• Own the Device Operations sku level forecast for the CBU Direct and EBU Direct channels across all device types which is built ensuring alignment with the appropriate business trading teams.
• Responsible for building the Device Operations despatch budgets across all channels using the business customer numbers, down to vendor level using own knowledge and alignment with the Device Operations Commercial team based on their future vendor strategy.
• Responsible for providing VF UK despatch forecasts to VF Group in line with their requirements.
• Raise despatch risks and Opportunities to the wider Device Operations team on a weekly basis to allow them to make any corrective action prior to formal changes.
• Monitor, measure and seek to improve sku level forecast accuracy at a minimum of Lag 2.
• Work with the Portfolio team to ensure alignment on the active range and provide recommendations based on your knowledge and experience.
• Ensure daily and weekly NPI forecasts are delivered to the Device Operations Team and the wider business in a timely manner.
• Work with the Device Operations reporting team to ensure suitable dashboards are available to teams.

Who are we looking for?

• Strong understanding and experience of Demand Planning principles and best practice.
• A strong commercial mind, able to translate complex data into a clear and concise story for senior stakeholders.
• Exceptional influencing skills at all levels of an organisation, and proven ability of working closely with multiple demanding stakeholders with misaligned priorities to extract the best result for your team.
• Comfortable with dealing with a large volume of complex data and ability to consolidate and present that in a simple, clear and concise manner.
• Proven ability of growing and developing a team.
• Comfortable with working in a fast moving and ever-changing commercial environment with proven ability to flex and develop continuously.
• Knowledge of demand planning industry best practice and systems and ideally experience of an implementation.

What's in it for you?

An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We're also proud to provide a Reconnect programme with flexibility to support individuals returning to work after a career break and our market-leading parental leave policies. We're committed to supporting you throughout every step of your career at Vodafone.

Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (careers.vodafone.co.uk) under Career Support, for guidance.

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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.