Data Assurance and Quality Manager
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Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
Job overview
The Data Assurance and Quality Manager will ensure processes to support the data services are robust and consistent - from data entry and collation to the production of internal reports and external submissions.
They also monitor how the Trust is viewed on external reporting platforms and support audits processes.
The role also manages the Data Quality team.
Main duties of the job
The post holder will lead on the provision of a responsive data quality function facilitating the building and maintaining a flexible data quality library for action, monitoring and reporting, and providing a partnership approach with the business.
The post holder will also provide overall assurance for the collection, provision and analysis of information for statutory and mandatory returns and external submissions.
Provide assurance to the Trust regarding the reliability of information presented in the internal and external board reports. This will also involve alerting the Trust where any metric is that is an exception.
The post holder will be responsible for overseeing and ensuring all Data Quality policies and practices are accurate, current and disseminated across the team and the Trust. The post holder will need to ensure best practice is embedded in Data collection and management and data flows
This is a key post in defining, maintaining and communicating the strategy and vision for Data Quality across the Trust, and supporting the continued move towards improving the data quality thought the trust.
Working for our organisation
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Tackling Climate Change: Hampshire Hospitals aims to embed sustainability and net zero carbon principles into the delivery of care across all its services. To find out more, search HHFT Climate Action or contactclimateaction@hhft.nhs.uk.
Priority will be given to existing employees within the H&IOW NHS System which includes the following Trusts. University Hospital Southampton NHS Foundation Trust, Hampshire Hospitals NHS Foundation Trust, Isle of Wight NHS Trust, Portsmouth Hospitals University NHS Trust
Detailed job description and main responsibilities
Data Quality
- Shape and drive a consolidated data quality strategy, based on establishing the right set of core metrics with transparent definitions
- Embedding successful data quality governance by developing a structured comprehensive data quality meeting agenda across the Trust, with monthly highlight
- Developing effective policies, guidance notes and presentations for data quality training and
management within department and across the Trust. - To support the delivery of quality requirements that may require operational performance or informatics support.
- In cooperation with the Information Governance Manager develop and embed the Data Quality Policy for the Trust and ensure good practices are applied across the organisation.
- Attend Health Records Committee, preparing papers as requested to support decision making to improve data quality
- Identify a suitable communication strategy to ensure that the importance of data quality and
best practice working is understood across the Trust. - Ensure that the Data Quality user group is fit for purpose to identify root causes of data issues and form continuous improvement practices
- Liaise with the Training department to ensure training packages support data quality objectives
- In conjunction with Information Governance Team, develop a process to collate evidence to support the Information Governance toolkit. This may involve the creation of data audit programmes
Data Assurance
- Provide assurance that data submissions are correct based on the correct data flow and processing into data submissions
- To recommend remedial actions to improve these flows
- Maintain a register of all external submissions with risk assessment to the robustness of
data entry and data processing for each submission - Lead on projects in conjunction within clinical, operational, administration teams that lead to better
data entry and data processing related to submissions - In conjunction with the wider Business Intelligence team, refine the process for addressing both ad-hoc and routine data challenges.
- Provide assurance that the Business Intelligence team accurately and articulately detail data issues and convey problems/technical issues to relevant colleagues
Person specification
Training
Essential criteria
- Educated to Masters degree level or equivalent experience (relevant to role)
- Evidence of on-going personal and professional development
Desirable criteria
- Qualification in project management
Experience
Essential criteria
- Ability to make a senior corporate contribution to the organisation's strategies and decision-making operating comfortably at the most senior levels of the organisation
- Ability to analyse highly complex issues where material is conflicting and drawn from multiple sources (verbal, written and numerical) and use this to inform strategy/actions/mitigations etc.
- Strategic thinker with a high degree of political acumen
Skills
Essential criteria
- Impeccable interpersonal, communication and facilitation skills with the ability to communicate highly complex and highly contentious information to all disciplines and seniorities with influencing, negotiating, coaching and development skills
- Highly developed problem solving, administrative budgetary, analytical, and political skills
- Highly developed presentational, influencing and negotiation skills
Desirable criteria
- Highly specialist knowledge of a range of intervention strategies and improvement topics
Our commitment to you:
We are committed to equality and diversity in both the provision of our services and how we recruit and manage our staff. Applications are encouraged from everyone with the necessary attributes for the job, irrespective of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy and maternity.
Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.
The paperwork:
- HHFT is committed to putting the safety and care of our patients first - as well as helping us to protect you and your colleagues. Therefore, we would recommend that you are vaccinated against COVID-19 and that you understand that we are treating COVID-19 positive patients within our services.
- Shortlisted candidates will be contacted at least 5 working days before the scheduled interview date. Applications will be submitted directly into our preferred third party recruitment system (Trac). All subsequent information regarding your application will be generated from apps.trac.jobs via email - please ensure to check your junk/spam folders.
- All new staff will be subject to a probationary period covering their first six months in post.
- In compliance with Part 7 of the Immigration Act 2016, all applicants must be able to communicate fluently in English to an appropriate standard which will be assessed as part of the selection process.
- This vacancy may close before the current listed closing date. If you intend to apply you are advised not to delay submitting your completed application.
- We believe that using technology wisely reflects strong time management and a commitment to innovation. However, it's essential to personalise your recruitment application to showcase your unique skills and experiences. Over-reliance on generic, AI-generated content may result in rejection if multiple candidates submit applications with similar language or structure. In such cases, recruiting managers may reach out for further clarity where applications appear consistent with others, to better understand your individual strengths.
Tackling Climate Change: Hampshire Hospitals aims to embed sustainability and net zero carbon principles into the delivery of care across all its services. To find out more, search HHFT Climate Action or contactclimateaction@hhft.nhs.uk.
Employer certification / accreditation badges
Documents to download
- Job Description and Person Specification (PDF, 599.6KB)
- HHFT Employee Rewards & Benefits (PDF, 723.8KB)
- Tackling Climate Change at Hampshire Hospitals (PDF, 4.9MB)