Data and AI Product Manager

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Job Description

We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and we're quickly catching up in the UK - but how we do things here is a little different. We're building the bank of the future from scratch, channelling our start-up mentality every step of the way - meaning you'll have the opportunity to make a real impact.

As a Product Manager at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. Your responsibilities are to deliver end-to-end cutting-edge solutions in the form of cloud-native microservices architecture applications leveraging the latest technologies and the best industry practices. You are expected to be involved in the design and architecture of the solutions while also focusing on the entire SDLC lifecycle stages.

Our Data Tribe team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. We work in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them.

Job responsibilities:

• Develop and communicate a clear product vision and strategy for data and AI initiatives ICB. Align product goals with business objectives and market needs.
• Work closely with internal stakeholders, including business leaders, data scientists, engineers, and designers, to gather requirements, define product features, and ensure successful product delivery.
• Oversee the integration and release of data analytics and AI technologies into ICB products and services. Ensure that solutions are scalable, secure, and compliant with regulatory requirements.
• Define and track key performance indicators (KPIs) to measure the success of data and AI products. Use data-driven insights to make informed decisions and drive continuous improvement.

Required qualifications, capabilities and skills

• 6+ years of experience in product management with proven ability to lead and develop high performing product teams
• Excellent leadership and collaboration skills, with the ability to positively influence and inspire technology teams and stakeholders
• Strong track record of owning and developing a product domain strategy and roadmap. Able to balance short-term goals and long-term vision in highly complex environments
• Expertise on the AI and data product lifecycle, spanning from data discovery, data processing, model development, model deployment, and model monitoring
• Expertise in Cloud computing and architecture (e.g AWS)
• Hands-on experience building or using Data and AI (e.g LLM) solutions.
• Experience in any of Supervised Fine-Tuning (SFT), and Reinforcement learning with human feedback (RLHF), RAG, Search, and Agents.
• Familiarity with LLM frameworks such as LangChain, OpenLLM, and Llama Index
• Knowledge of operationalizing AI products responsibly through MLOps pipeline

Preferred qualifications, capabilities, and skills

• Experience in Financial Services or other highly regulated industries

#ICBcareer #ICBEnginering

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.