Cyber Operations Manager

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Role title: UK Security Operations Center Manager
Location: UK

Role Purpose

The purpose of this role is to provide security expertise and lead the UK SOC and team. The role reports into the Group Cyber Security Operations Manager and is responsible for identifying and validating threats by data analysis (e.g. netflow traffic data, log file information, consolidated event / alarm data, firewall data) with the wide range of security tools and defence line products.

Shape the future of our SOC. Your mission is to establish and execute a comprehensive SOC strategy that identifies, prevents, detects, and responds to complex cyber threats targeting the UK. You'll ensure the highest levels of availability, integrity, and confidentiality of critical assets and data in a constantly evolving threat landscape.

Build a dream team. Recruit, mentor, and retain talented SOC engineers and security analysts from diverse backgrounds and cultures. Build a collaborative and high-performing team culture that promotes continuous learning, innovation, and knowledge-sharing.

Manage, maintain, and possibly develop our own security tools and technologies, including SIEM, IDS/IPS, and threat intelligence feeds. Your expertise will ensure we stay ahead of emerging threats with cutting-edge solutions.

Design for resilience. Ensure issues only happen once. Design, implement, and continuously improve security incident management processes, procedures, and workflows to minimize the impact of security incidents on the business and its customers.

The Cyber Operations Manager will be expected to operate with minimal supervision and to be able to make quick independent decisions. This role requires the ability to build strong relationships across the Vodafone security community.

What you'll do

Key accountabilities and decision ownership:

Impact on Business

• Responsible for ensuring that the SOC team is effectively monitoring and responding to security threats, incidents and breaches.
• Ensure that critical incidents are escalated to senior management and relevant stakeholders clearly defining escalation paths.
• Support the set-up, execution and maintenance of SOC related analytical processes and tasks.
• Provides professional data analysis within the SOC processes and to SOC customers to drive further security measures and risk mitigation activities.
• Interface with internal and external customers to understand and articulate security requirements.
• Maintain and improve SOC related analytics and underlying processes.
• Assist in the design and development of SOC tools and procedures.
• Contribute to the overall performance and success of the SOC.
• Lead the team fostering a positive and productive work environment ensuring the team is motivated and engaged.
• Oversee performance evaluations, set clear goals, and measure individual and team performance.
• Innovation and Change
• Support the set-up of analytics framework and tools in the SOC.
• Supervision and review of the SOC event / alarm management processes.
• Support the integration and development of security toolsets as part of the SOC development process.

Who you are

Core competencies, knowledge and experience:
Essential:

• Sound understanding of Information Security and corresponding international standards.
• Excellent communication capabilities to provide rapid and concise summaries of complex scenarios.
• Excellent knowledge of typical security devices such as firewalls, intrusion detection systems, AV systems, antispam systems, event correlation devices, log file analysers etc.
• Understanding of different network protocols.
• Sound understanding of IT Service Management disciplines in line with IT industry standards and best practices, e.g. ITIL.
• Deep knowledge of security threat and vulnerability management technologies best practice/continuous improvement activities.
• Knowledge of typical security devices such as firewalls, intrusion detection system and of networking protocols and addressing schemes.
• Proven ability to work efficiently in fast-paced work environment and manage multiple priorities simultaneously.
• Ability to lead and mentor a team of developers, fostering collaboration, motivation, and a positive work environment.
• Good interpersonal and communication skills, works effectively as a team player and the ability to communicate technical information to a non-technical audience.
• Clear demonstration of the Vodafone Spirit behaviours.
• Relevant experience within cyber security.

What's in it for you

Discretionary yearly bonus: 10%
Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
Charity days: 5 days/year
Maternity leave: 52 weeks out of which 39 weeks are fully paid + 13 weeks half pay and 6 months - working 4 days, getting paid 5
Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%.
Access to: private medical, private dental, free health assessments, share save scheme
Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan

Who we are

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.

#TogetherWeCan #GroupResourcing #GroupTalentAcquisition #WeAreHiring #JoinOurTeam #LI-hybrid

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.