Customs Operations Manager

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Contract Type: Permanent (Full-Time)
Shift patterns: Monday to FridayShift times: 0900 - 1700
Location: Rugby - CV23 0XF

DHL, an award-winning leading supply chain business is seeking a Customs Operations Manager to play a vital role managing the Customs and NDNS teams within the Control Tower facilitating the movement of orders cross border for the customer.

WHAT DOES THE ROLE ENTAIL?

As part of your normal duties, whilst maintaining excellent health and safety practices, you will:

• Lead the Customs team managing Export & Import activity along with query resolution, Proof of Exports and tax queries.
• Lead the NDNS team managing document checking activity along with vendor relationships, training and bookings.
• Accountable for Engagement, Employee development and Succession planning across the Customs & NDNS teams.
• Responsible for the relationship with Planning, Hauliers and Warehouse to manage the cross border movements and queries.
• Responsible for broker management, engagement and regular reviews of performance.

WHAT DO WE NEED FROM YOU?

We'd love to hear from you if you have the following experience but don't hesitate to apply if you don't tick every box on this page - we're great at spotting talent and potential in everyone:

• Experience in Supply Chain division, ideally with a retail customer.
• Experience in Customs Operations, ideally between UK and EU.
• Customer relationship management skills.
• People Management experience.

WHY CHOOSE US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• Free confidential 24/7 GP service
• Hundreds of discounts (including retail, childcare + gym)
• Affordable loans & enhanced pension scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more: https://careers.dhl.com/global/en/dsc-benefits

OUR APPROACH TO DIVERSITY & INCLUSION

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.

#UKIDSCWellBeing