Account Manager

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Who We Are

WAA Chosen.

One agency.

Three specialist hubs.

Automotive & Transport, Building & Construction and Leisure & Lifestyle.

Brand, digital, direct marketing, sales promotion, PR, social media, and events.

Delivering creativity with a commercial focus so brands get chosen more often.

A place where business acumen and ambition thrive.

Where people drive other people forward.

And career paths take you due north of your aspirations.

The Role

If you're looking for an exciting opportunity; working alongside a talented, dynamic team within a fast paced and growing agency; then you've come to the right place. We are now on the lookout for an experienced account manager to join our specialist Leisure & Lifestyle team. As an agency we work with an enviable client list including Diageo, Britvic, Marston's, Punch Pubs and Nivea.

What You'll Be Doing

• Client Relationship Management: Building and maintaining strong, trustworthy relationships with clients by understanding their needs and business objectives, ensuring they feel confident in the agency's ability to deliver high-quality work
• Campaign Management: Overseeing the delivery of integrated marketing campaigns, ensuring they are on time and within budget, while managing multiple channels like promotions, digital activations and print.
• Market and Trend Analysis: Staying updated on industry trends and the competitive landscape to provide strategic insights that help clients stay ahead in the Leisure & Lifestyle sector
• Internal Team Coordination: Collaborating closely with creative, social, and digital teams to ensure campaigns align with the client's vision, involving briefing teams, project management, and providing constructive feedback
• Strategic Planning and Growth: Proactively identifying growth opportunities for clients, seeking ways to expand services or enhance campaign performance based on their evolving business needs and market conditions

What We're Looking For

• 3+ years' agency experience (you may be a current Account Manager who's ready for your next step or an Account Executive on their way up the ladder)
• Customer-centric, able to get inside the mind of the client to drive action
• Growth minded, with a hunger for learning
• Dynamic, entrepreneurial and able to think outside the box
• A champion of internal process, the ability to interrogate briefs and an appreciation that what you put in directly affects the end result

What We Can Offer You

Health

• 26 days holiday per year, plus bank holidays
• Flexi-time options around core hours
• Health Shield programme providing free access to GPs and money-back on day-to-day medical fees from dentists to opticians, acupuncture to physiotherapy, plus retailer discounts
• Wellbeing programme with regular talks and visits from external specialists

Wealth

• Generous matched pension contributions
• "Electric Dreams" EV salary sacrifice scheme through Octopus Energy, providing substantial tax savings
• Death-in-service life assurance
• Bonuses for referring new people or introducing new business
• Cycle-to-work scheme offering massive savings on bikes to support our bike-to-work programme
• Individual financial coaching, with an annual review as a minimum
• 50% discounted town centre parking a 5-minute walk from the office

Happiness

...through our environment, your growth and progress

• Structured, personal development plan as part of our Your Development First (YDF) programme. We're a Gold Standard Investor in People and Platinum Standard for Continuous Personal Development with the IPA
• 70 hours of training within our industry leading YDF Programme. Learn through workshops, funded courses, online learning and our regular 'lunch and learn' events
• Funded qualification opportunities with the IPA, CIPR, CIPD and CIM
• Unique immersion programme- our people work in clients' businesses/ environments for 24 hours per year ensuring improved sector understanding
• Annual conference showcasing progress and new opportunities in line with our three-year growth plan
• Collaboration Centre providing an on-site working environment
• Town-centre location with a high street of shops 100 metres walk, and Europe's largest urban park less than a five-minute stroll
• A two-minute walk from Sutton rail station, plenty of car parking nearby, and cycle racks, lockers, and shower facilities for those who prefer to walk or cycle to work
• Regular social events...too many to mention individually!

Opening Doors To All

We are open and inclusive.

Different points of view are not only welcomed but celebrated. It helps us grow and achieve great things. We value everyone no matter what our differences. A place where talent is nurtured, potential realised, and careers fulfilled.