Customer - Strategy & Low Carbon Solutions - Operations Manager

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About the Role

Base Location: Flexible across South West England and Wales | We're proud to offer a Flexible First approach to work, and this role is no exception.

Salary: £40,600 - £61,000 + car / allowance + performance-related bonus + a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time | Flexible First options available

We are growing and require people who can bring their skills and innovative thinking to help us build a world that's more sustainable and inclusive for you, your family, and the community you live in.

With this in mind, we are now seeking an experienced BMS Operations Manager to join team. The role will report directly in to the Business Manager

This is a key role where you're responsible for ensuring the on time, within scope and within budget, delivery of support services, including additional small works, to our customers. This includes direct line management of Support Engineers who'll be maintaining, repairing, and upgrading customer systems.

As an Operations Manager, your responsibilities will include:

• Manage contracts valued at £1m+ annually, overseeing technical and commercial aspects to meet or exceed sales and margin targets.
• Contribute to branch sales targets by driving orders, revenue, and margin for support contracts, injected works, and projects.
• Build and maintain long-term strategic relationships with key stakeholders.
• Conduct regular contract reviews focused on growth and monitor financial performance, including contract wins/losses.
• Analyse historical data to support contract renewals, renegotiating unprofitable agreements and contributing to forecasting and budgeting.

What do I need?

• Extensive experience as an Operations Manager within the BMS Industry.
• Proven track record in managing and motivating teams, setting objectives, and driving performance.
• Demonstrated success in achieving operational objectives and budget goals.
• Strong problem-solving skills, with the ability to develop creative solutions and identify improvement opportunities.
• Excellent stakeholder management and organizational skills, with the ability to manage multiple contracts and customers.

About our Business

SSE Smart Buildings business makes some of the most iconic buildings come alive!

We're one of the largest building controls companies in the UK, renowned for its sustainability credentials; and the highest levels of accreditation and market position with leading technology companies including Honeywell (Trend, Tridium & Niagara); Siemens and Distech

Our business helps achieve optimised working environments leading to reductions in buildings' energy consumption through the installation and maintenance of a variety of building control technologies, including Building Energy Management Systems (BEMS), and the application of data analytics to provide building performance insights.

In addition to building control technologies, we deploy smart energy infrastructure solutions including: solar PV, battery storage, heat pumps and electric vehicle charging infrastructure.

We love being a market leader and topping out some outstanding projects to the very highest of standards - on time and within budget!

What's in it for you?

We offer an excellent package with 34 days annual leave entitlement. Enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.

What happens now?

All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working flexibly requirements or adjustments you may require throughout the recruitment and selection process, please contact Tristan.Holdsworth@sse.com/ 01738344073

Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.

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