Customer Service Branch Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

We're looking for a people-focused Customer Service Manager (CSM) to lead and inspire our branch team in Bicester. This role is all about improving lives - not sales and targets - in our branch and community. CSMs are empowered to make decisions, to enhance their team's performance, but also make a positive impact locally. They must form a deep understanding of the role their branch plays in the community and seek out opportunities to make a difference. By nurturing their teams, successful CSMs deliver a service that members value. They care how others think and feel about coming to work. Their teams feel they belong, can be themselves and get the support they need to flourish. L eading by example and being a key advocate of the Society's regional vision will be key requirements.