Customer Project Manager Apprentice

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Job Description

The Apprentice Customer Project Manager is responsible for delivering customer projects for an assigned product and/ or service scope. The Project Manager will manage project resources and stakeholders, ensuring the project is delivered in scope of contractual obligations and within forecasted costs, time, and required quality.

Position: Project Manager Apprentice (Level4)
Date: September 1, 2025
Assessment Day: To be planned in April'25
Location: Hybrid in Bristol, UK

Responsibilities

They will be responsible for the overall project success with respect to external customer satisfaction, financial results, health & safety control activities, and operational services delivery performance and the overall end-to-end project planning and risk and opportunity management.

Throughout the Apprenticeship, you will learn & acquire knowledge and skills to become a Project Manager and be part of a team of professionals who have been delivering projects and deployment rollouts, for many years.

The Apprenticeship Programme is designed to bring you up to speed as a customer facing project manager/ rollout manager learning in a safe environment with strong support from your line manager, assigned task manager and mentor. The academic learning will enhance your knowledge and skills which will be strengthened by applying them to live customer facing project environments.

Are you curious, ready to learn and have a desire to grow your career, while making a difference? Are you passionate about creating ultra-highspeed networks?

We are looking for a confident, energetic individual looking for a career in Project Management, with a proactive attitude & team player, and of course, a willingness to learn!

You will learn and contribute under the guidance of the Customer Programme Manager or Rollout Manager to:

• Manage a project or a deployment rollout and propose corrective actions using a standard Project Management Plan
• Allocate tasks and priorities as needed
• Work with people from different departments/teams
• Manage project actions, issues and risks
• Make sure that effective project communication & governance is implemented
• Set up project reports and meetings
• Contribute to project reviews
• Provide standard project documentation

Qualifications

• Education: Minimum 5 GCSEs, including 4/C or above for Maths & English
• Education: A levels or a level 3 qualification (apprenticeship or BTEC in a relatable subject), or 48 UCAS points
• Good communication skills
• Good time management and organization skills
• Can do & curious attitude
• Customer focus approach

PLEASE NOTE: We will not be able to offer visa sponsorship for this role. Therefore you must ensure that you are eligible to work in the UK for the duration of the apprenticeship and on a long term basis without sponsorship in order to be considered for this role.

About Us

Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.