Customer Category Manager, Grocery Online and Convenience
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Great things are happening in the Europe and Australia (EUAU) region. Each day, our 2,500 plus colleagues bring their passion to our offices, manufacturing sites, R&D center, and commercial/distributor markets across Europe, Australia, and New Zealand. We are energized by over 150 years of bringing people together with the food they love. With beloved brands Old El Paso, Häagen-Dazs, Nature Valley, Betty Crocker, Fibre One, Latina Fresh and more, we are on a mission to become the undisputed growth leader in food for EUAU. In a world that's ever-changing, we look to stay ahead and seek people who share our love of food and are hungry to shape the future.
What your role is
Reporting to the Marketing Director, the Customer Category Manager role will focus on driving growth across Grocery Online & Convenience channels. The successful candidate will partner with Sales & Marketing to create growth initiatives as part of joint business plans & then influence internally & externally to execute them. This role will also be responsible for reporting performance across these channels & sharing insights across the wider business.
Responsibilities
Work with Marketing Director & Sales Director to develop Convenience & Online strategic action plan
Lead online & convenience engagement and execution across all brands across Grocery (Asda, Sainsburys, Morrisons, Waitrose & Co-Op) both internally & externally
Develop depth & breadth of contacts at retailers who are key stakeholders and/or enablers at multiple levels
Execute General Mills strategic projects & ensure ongoing execution & tracking of same plans & inclusion of specific online & convenience action plans
Develop & lead reporting of internal & external performance across Convenience & Online
Lead research & provide insights and expertise in channel development through data & attending industry events
Step change AGS scores on e-Commerce metrics
Line management of a Digital Shelf Executive
What you will bring to the team
Skills & Qualifications
Grocery e-Commerce experience - demonstrate your performance in 3yrs & with customer-facing experience
Growth Mindset: Situational agility, problem-solving and challenging the norm
Category: Strategy creation and execution planning with retailers
Network Development: Internal and external contact matrix cross functionally
Engaging & Influencing: At retailers and cross functional partners
Communication: Strong, succinct communicator & storyteller. Confident verbal presenter
Proactive leadership & works well in ambiguity
Use of Nielsen/Retailer Portals
What's in it for you?
Work with Heart - offers us flexibility that also requires partnership to ensure we regularly come together in person for those moments that help drive our business forward. Our hybrid work policy means an average of 2 days per week in the office with the opportunity to finish at 15:00 on Fridays.
Wellbeing - We want our people to feel well and thrive, for this we offer free Headspace account for you and up to 5 friends or family members, ongoing activities, Employee Assistance Program and more.
Bonus - Our people are at the heart of what makes General Mills great, so when goals are reached, you'll be rewarded through our bonus scheme.
Health & Dental Insurances - All colleagues get the opportunity to join our insurances from day one.
Family & Carers Leave - Every family is unique. Our approach allows every family to have the opportunity to spend quality time-off to support them from the point of birth or adoption to care, with enhanced covers.
Enjoy other perks like enhanced pension contributions, subsidised canteen, access to both peer-to-peer recognition and discount platforms, 2 extra days for volunteering work, and more.
Great Place to Work