Customer Assistant

Key Responsibilities

Working in our shops can be fast-paced and varied. On a day-to-day basis you'll be responsible for:

- Delivering engaging and inspirational customer service at every stage of the customer journey.

- Using your product knowledge and sales training to drive sales and increase profits for the Partnership.

- Putting the customer at the heart of everything you do, proactively acknowledging and taking the time to understand what they are looking for / resolve any queries they may have.

- Working flexibly across the shop to support the wider team as required, including till support, stock replenishment, price ticketing and general shop-keeping tasks.

- Identifying areas of improvement and implementing solutions.

- Helping to protect our profits by supporting with accurate stock counts.

Essential skills/experience you'll need

- Basic IT literacy.

- Strong communication skills.

Desirable skills/experience you may have

- Experience of working in a customer facing role is welcomed but not essential. We'll train you in all you need to know so that you can perform at your best, everyday.

- Merchandising and product displays experience.