Culture & Communications Manager

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Company Description

Hello! We're Teya.

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.

We're here because we don't believe there's a level playing field that gives small businesses with a fighting chance against the giants of the high street.

We're here because we see banks and legacy service providers making things harder for them. We don't think the best technology or the best service should be reserved for those with the biggest headquarters.

We're here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We're looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

Job Description

Your Team

This role is part of the Brand & Culture team and will report directly into the Chief Brand Officer. The Brand & Culture team exists to (i) establish and maintain Teya's brand personality, setting the vision, tone and guidelines for activities relating to use of the brand, (ii) guiding different teams around the business to leverage the brand through internal and external experiences, and (iii) to drive engagement with a clear and compelling connected culture in the business.

Your Role

• Setting the standard for Teya's culture, creating better understanding, resonance and engagement with the company's values and behaviours.
• Owning the planning process and working with the Brand Identity team to create internal communications content (with a bias for video) relating to member stories, Teya news, performance updates, and product showcase.
• Working with the leadership team to cascade communications through the company's communication channels (including Slack, email, our monthly all-hands meeting, our brand journal, in-office screens and signage).
• Partnering with the People team to ensure our brand and culture are well represented from talent attraction to new joiners onboarding, throughout the employee lifecycle and across Teya's workplace environments.
• Ensuring that our internal communications channels and knowledge centre (Confluence) are simple, clear and on brand and evaluating opportunities to
• Creating and maintaining a calendar of experiences and events which connect to our members and drive engagement with local communities.

Qualifications

• You have a passion for building a thriving company culture
• You have at least 5 years' experience working with either People Experience, Internal Comms, Brand or Marketing communications
• You can work at many levels; from working with our CEO to communicate organisational changes, to rolling your sleeves up and writing scripts for video content.
• You have strong copywriting skills and an instinct for great content
• You have strong verbal communication skills and are comfortable presenting to large audiences
• You have strong commercial acumen and are comfortable communicating financial or sales performance metrics through our internal communications
• You are happy to work from our new headquarters at least 4-days a week

Additional Information

The Perks

• Physical and mental health support through our partnership with WellHub giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps
• Cycle-to-Work Scheme with allowance up to £5,000
• Health and Life Insurance
• Pension Scheme
• 25 days of Annual Leave (+ Bank Holidays)
• Opportunities to travel to our different offices across Europe
• Regular member experiences at our office
• Healthy office snacks and drinks
• Work from our brand new headquarters, House of Teya, next to Blackfriars Bridge
• Flexible working hours, as long it suits both you and your team