Senior Account Manager VMO2
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Job Description
Family Description
The Account Manager will sit in the sales organization within Network Infrastructure (NI). NI covers all Nokia products related to IP, Optics and Fixed Networks. Sales within this organization covers end-to-end sales to customers and advocates customer intimacy. Comprises selling of products, services and solutions, and building and maintaining relationships with customers and potential customers. Contains management of customers, partners, and accounts while focusing either on a specific target group, specific products, services, solutions, or a territory.
Subfamily Description
Account & customer relationship CSP comprises the creation and development of profitable relations with customers (incl. multi-geographic customer businesses) or new businesses through direct customer interface for a profiled customer base by implementing a strategy for a specified customer account, products, services, or solutions. Contains management of customer interactions and driving of sales for Nokia's offering. Covers creation of sales channels to grow new businesses in completely new prospects / markets and / or existing accounts targeting new revenue streams. Contains conduction of end-to-end business management (sales and delivery) for all customers and opportunities within the responsible scope.
The UK&I MNOs and Tower Cos group manages key accounts within the United Kingdom and Ireland to maintain and grow the business for NI in mobile focused customers. This particular role will focus on maintaining a partnership approach with VMO2 in the fixed services area.
You will be joining a Team of highly competent, committed and enthusiastic people who strive to make the difference for our customers, with innovative solutions and the best technology in the industry.
Responsibilities
• Accountable for managing VMO2 across multiple portfolios, carrying a significant sales target.
• Identifies and develops significant business opportunities by interpreting critical internal or external business information such as customer needs, Nokia's portfolio, competitive landscape, etc.
• Builds a long-term relationship with VMO2's senior executives using the knowledge of industry and competitive landscape to contribute to the corporate goals and to increase own effectiveness.
• Drives sales, pre-sales and other functions based on in-depth organisational understanding (Mode of Operations, processes, etc) and develops competitive and innovative offers that deliver considerable value to customers and Nokia.
• Actively participates in and contributes to pricing strategy and contract negotiations which generate mid-term business impact.
• Contributes to process / product / service improvements that help to sustain competitive advantage of Nokia.
• Influences the LoA process from strategic business and commercial perspective.
• Influences strategic decisions within own defined scope (portfolio, geography, etc) that affect the performance of the entire Customer Team (CT) or Global Customer Business Team (G/CBT) or even broader organisation.
• Solves highly complex or novel problems based on sophisticated analytical thought and complex judgment, and develops unique sales approaches which differentiates our offering.
• Acts as the most senior sales expert for VMO2, serves as best practice / quality resource and is an acknowledged authority both within and outside own organisational unit.
• Leads a functional team or cross-functional business team within a defined scope (portfolio, geography, etc) with considerable resource requirements, risk, and complexity.
Qualifications
• Master's degree
• More than 10 years' experience in selling telecommunications equipment with a proven track record in IP, Optics and Fixed Networks technologies
• More than 5 years' experience working with VMO2 either as a vendor, partner or within the organization
• Working rights in the UK
• Good leadership skills and a passion for people
• Strong negotiation, communication, and interpersonal skills.
• Ability to understand customer's business/competitive/strategic landscape and the drivers of customer profitability, to help drive Nokia business targets for the CT.
• A "Challenger" profile with an ability to identify customer pain points and growth areas and to test the status quo with innovation.
• Ability to build strong relationships with influential stakeholders in VMO2.
• Develop/execute strategies to address customer stakeholders.
About Us
Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work
What we offer
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:
- One of the World's Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark
At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.