Credit Recoveries Case Manager (ftc 6 months) | Credit

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This is a hybrid role working 3 days per week in the office (City of London location) and 2 days working from home.

Role Purpose:

To assist with the review, monitoring, management and control of the Bank's deteriorating loans and Recoveries portfolio in order to:

• Minimise risk of credit loss across the Bank's lending divisions
• Aid the improvement of the performance of impaired assets so as to optimise the Bank's recovery of provisions and to minimise new/additional provision

The role is within the Recoveries Team, which is part of the Bank's Second Line of Defence Credit Team.

Responsibilities:

Case management

• Support the Recoveries Manager with the management of Recoveries cases and oversight of Watchlist risk cases
• Ensure the maintenance of accurate and up to date information on account reporting, databases and internal systems in accordance with policies and procedures
• Manage efficient and accurate file maintenance for Recoveries cases and account processing, including receipts and payments administration, in accordance with policies and procedures
• Liaise with the Bank's external professionals as necessary/required

Reporting Watch and Recoveries exposures

• Manage, including collation and preparation, the monthly reports for Watch and Recoveries Committees, liaising with relevant Lending Units as required to ensure accuracy of information
• Manage and maintain Watch and Recoveries portfolio management information
• Manage the preparation and submission of ad-hoc reporting
• Develop fit for purpose and insightful management information and reporting, including trend analysis and thematic reporting

Professionals management

• Manage instructions to lawyers to undertake security checks/reviews on Watch risk cases and subsequent liaison
• Manage appointment of professionals in relation to impaired loans and any subsequent instructions
• Maintain the Recoveries Team professional panel and support the Recoveries Manager with the annual panel review

Administration/general matters

• Attend Watch and Recoveries Committees, taking minutes if required and ensuring timely follow up and completion of actions arising
• Support the management, development and improvement of policies and procedures, including standard operating procedures
• Provide support, training and guidance to the Assistant Credit Officer - Recoveries in their general tasks
• Attend relevant training and other seminars
• Liaise with key stakeholders within the Credit and Risk team, Lending teams and Internal/External Audit as appropriate

Skills and Experience sought:

• Knowledge of credit risk, problem debt management and Recoveries in the markets and asset classes in which UTB operate
• An understanding of the regulatory and legal framework pertaining to problem debt management and Recoveries
• Ability to deliver concise and succinct communications to colleagues, stakeholders and peers
• Strong Microsoft Excel skills
• Ability to compile, provide and develop insightful reporting

Remuneration and Benefits:

• competitive salary and discretionary bonus scheme
• matched pension contributions up to 7%
• 26 days annual leave plus two wellbeing days and opportunity to purchase additional holiday
• flexible and hybrid working
• private medical insurance via Vitality
• life, income protection and critical illness insurance
• enhanced family leave pay
• extensive learning and personal development opportunities
• electric car scheme and cycle to work scheme
• season ticket loan
• wellbeing support - discounted gym membership, employee assistance programme, 24/7 private GP access for staff and their immediate family (online), 1:1 key life stage coaching