Country Business Manager - London, UK

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Job Description

Your role

As a Country Business Manager (CBM) you are a part of building and selling tailored Data Centre and Connectivity solutions to our customers with the support of technical and commercial experts. You connect with account managers, customers, and technical experts globally, as well as work closely with the local UK team. As a CBM you will work together with the account owner on a wide range of sales opportunities with all type of customers: from the small, less known enterprise to the large, well-known internet and cloud providers. Your responsibility is to manage and progress local execution of import sales opportunities in the UK; provide excellent local knowledge of the UK campuses and local market to both external and internal stakeholders and act as local sales for global demands.

As a CBM, you:

• Actively manage assigned sales opportunities from a local perspective by:
  • acting as the local bid manager
  • managing and arranging site tours
  • advise on pricing and any local deviations
  • working together with the account manager to maximise probability to win the deal
  • generating quotes and proposals as well as provide relevant and updated local insight and information
• Proactively acquire and maintain local market knowledge and local sales material:
  • Be the local expert and proactively acquire knowledge of the local site, local market and local competitive landscape.
  • See to that up-to-date local sales material and presentations are available for the account owner and other internal stakeholders.
  • Are able to provide local commercial and operational insight as well as local customer and competitor intelligence
• Collaborate with CBM colleagues and management to ensure best practices and process consistency

What you'll need

• >5 years work experience
• Bachelor or business school level of education in IT, Engineering or Business beneficial
• Track record of delivering results in a Project Management role, CRM role or similar role from within the Data Center or any other relevant industry
• Fluent in English language, both written and spoken
• Further European languages beneficial
• Good understanding of Microsoft Office applications
• Experienced working with and navigating a CRM tool, Salesforce experience a plus
• Proven ability to work well as part of an extended sales team and to prioritize correctly in a complex environment.
• Pro-active attitude
• Prestige-less
• Ability to self-start, self-motivate, self-improve and work independently
• Excellent interpersonal- and communication skills on different levels
• Customer/business focus
• Excellent relationship management skills

A bit about us

The most important currency exchanged between enterprises and their customers is digital trust. As the ongoing surge of information accelerates, so does the need for secure data exchange across the world. First established in 2004, Digital Realty Trust is built on the foundation of digital trust with core values driven by customer centricity, excellence, and teamwork.

Digital Realty supports the data centre, collocation, and interconnection strategies of customers across the world, ranging from cloud and information technology services, communications and social networking, to financial services, manufacturing, energy, healthcare and consumer products. Our mission is to provide our customers with the trusted foundation for the digital world. We are a global company, operating in six continents, 24 countries and 47 metros - across more than 290 data centres.

We are wholeheartedly committed to our customers' success, and we take the same approach to our talented employees. We inspire and invigorate them with our vision of what can be - and help them get there. Our people consistently demonstrate passion for their jobs, take time to celebrate our organisation's triumphs as well as those of their colleagues. All of this feeds into building a cohesive and motivated culture that helps all of us excel at what we do best.

A bit about our Digital Team

Our Sales team is at the sharp end of our business, securing new customers from network and cloud service providers through to all kinds of major global and regional enterprises and local businesses. We help identify the objectives of our customers and enable them to succeed by combining our strategic knowledge of the industry, technical knowledge of our global data centre platform, PlatformDIGITAL®, with our ability to develop strong partnerships. We are a team of experts in our business and strive for the best possible solutions for our customers. Our customer focus enables us to deliver and drive results as a team.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

This is an exciting time to join our business so apply now and make your mark on the future.