Corp Comms Manager, Corporate & External Relations

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Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Manager will support the Europe Corporate & External Communications team across a wide range of corporate communications activity including media relations, issues management, PR announcements and campaigns. You can expect to:

• Partner with our in-market teams across Europe, and global colleagues, on communications initiatives.
• Manage incoming media enquiries and seeking opportunities for media coverage of Visa.
• Manage daily media coverage reporting.
• Prepare briefing documents for senior executive media and event engagements.
• Support on day-to-day issues management and crisis preparedness programmes.
• Support on work with our Government Engagement team on communications activities addressing key legislative and regulatory issues/developments.
• Contribute to the tracking, recording, and reporting of our issues management and reputation risk programmes.
• Support on PR announcements including drafting press releases and creating integrated, multi-channel communications plans.
• Support on the development of messaging for our external audiences that demonstrates the value that Visa brings to European economies, people and businesses.
• Promote the value of communications through strong reporting and measurement of activity.
• Help ensure that all policies and processes are robustly managed and evidenced.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

As our ideal candidate, you will:
• Have public relations/corporate communications experience in an in-house or agency environment.
• Have experience of engaging with media to secure proactive opportunities and manage incoming enquiries.
• Demonstrate examples of managing issues that have the potential to impact reputation.
• Show an understanding of how legislative and regulatory developments can impact businesses and the role of communications in managing these challenges.
• Have exceptional language skills in English to develop content to drive communications initiatives, other European languages an advantage.
• Demonstrate the ability to write clearly and concisely, incorporating a corporate narrative and storytelling into your work.
• Show strong presentation skills.
• Be an agile, confident thinker, able to grasp complex topics quickly.
• Have the curiosity to develop deep knowledge and understanding of the opportunities and challenges facing Visa and our industry.
• Be up to date with industry trends and communications best practices, channels, tools and techniques.
• Demonstrate that you are well organised and able to manage small communications projects and processes, ensuring operational excellence.
• Work as a collaborative team player who builds and maintains positive relationships with colleagues across our European corporate communications team, our business stakeholders and our agency partners.
• Be capable of achieving results in a fast-paced and dynamic environment, often on short deadlines.
• Understand how to budget for communications initiatives.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.