Coproduction and Partnership Development Manager

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West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.

We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.

Job overview

This is an exciting, new role with responsibility for leading the operational, day to day delivery of the Trust's co-production and partnership strategy. Working closely with the Head of Co-production, Involvement and Partnerships the Co-production and Partnerships Development Manager will lead the continued development of an organisation-wide approach to ensuring robust and meaningful involvement of service users, patients and carers in all of the Trust's work.

The successful candidate will be passionate about working with patients, carers and the diverse West London Communities that the Trust serves to ensure equitable, compassionate care for all. They will champion the value and importance of co-production and patient and carer involvement, ensuring that patient and carer voice is heard and amplified at every level of the organisation. This is a wide ranging role, further developing the Trust's partnership work with patients and carers, building capacity building around co-production through training, advice, support, and learning, and developing the way we work with partners across the North West London Integrated Care System.

Main duties of the job

Work with people with lived experience of using mental and physical health services.

Lead co-production, involvement and engagement initiatives, Trust-wide.

Lead and facilitate patient, service-user, carer and community listening spaces and develop the range of opportunities for patients, services users and carers to get involved in the Trust's work.

Build co-production and involvement capacity of the organisation through development of training, advice and support, and learning

Deep commitment to reducing health inequalities and have successful ways of ensuring those who face barriers to accessing services and support are able to have their voices heard.

Excellent partnership working skills and experience at leading the development and delivery of strategies that support systematic ways of working well with patients, carers, community and other partners.

Develop and lead the Trust's work with carers, ensuring the Trust is implementing the Triangle of Care, working with carers and staff Trust-wide.

Working for our organisation

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.

The Trust is rated as 'Good' overall by the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative

Detailed job description and main responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person specification

Qualifications

Essential criteria

• Educated to degree level
• Master's degree or equivalent experience

Experience

Essential criteria

• Leading community engagement/consultation initiatives and dealing appropriately with sensitive feedback
• Leading patient and resident co-production and involvement work.
• Working at senior level with Boards and senior staff.
• Working with a wide range of public stakeholders, including groups whose interests are protected under the Equality Act
• A track record of creating success through working in partnerships with multiple stakeholders to improve patient/carer experience and outcomes.
• Contributing to plans to tackle equality and health inequality challenges

Knowledge

Essential criteria

• Good knowledge of the requirements set out in the NHS Constitution and the Health and Social Care Act regarding public involvement in the NHS.
• Understanding of equality (and the Equality Act 2010) and diversity.
• Understanding of the challenge of health inequalities.
• Good knowledge and understanding of engagement, involvement, and co-production approaches and methodologies (including Quality Improvement)

Desirable criteria

• Good knowledge of the NHS Long Term Plan and a good understanding of personalised care.

As an employee of West London NHS Trust, you have a responsibility to maintain a sound understanding of, and a commitment to uphold the National Health Service values and principles set out in the NHS Constitution.

We reserve the right to close adverts prior to the closing date stated should we receive a high volume of applications.

By applying for this post you are agreeing to West London NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, you will be required to undergo a pre-employment checks which can take between 4-8 weeks . After which your information will also be transferred into the national NHS Electronic Staff Records system (ESR ).

Please ensure you include email addresses for your referees which MUST be at supervisory or managerial capacity covering the last 3 years of employment to date to avoid delay in the recruitment process.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

West London NHS Trust is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Candidate Pack (PDF, 736.3KB)