Conveyancing Team Manager

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Conveyancing Direct Property Lawyers are looking for a Team Manager to join our growing team in Manchester

This newly created position is designed to lead and inspire both our current and future graduates, ensuring the seamless delivery of high-quality legal services while supporting the broader business in achieving its goals.

Key Responsibilities:

• Team Leadership: Manage, coach, and mentor your team, ensuring high performance and a positive working environment.
• Operational Excellence: Oversee team workloads, manage absence and holidays, and ensure that all tasks are completed within company SLAs. Monitor KPIs and MI to optimise team performance and revenue generation.
• Relationship Building: Collaborate with internal stakeholders and aligned estate agent subsidiaries to build strong, positive relationships and drive business growth.
• File Auditing & Risk Assessment: Conduct file audits, ensuring accuracy and compliance with legal procedures, AML, and client care standards. Lead problem-solving on complex cases and provide pragmatic legal advice.
• Complaint Handling & Continuous Improvement: Address and resolve any complaints promptly and professionally. Contribute to the continuous development of team practices and ensure high standards of client service.
• Professional Development: Ensure the ongoing training and development of your team, including CPD and compliance training. Lead by example with a positive attitude, professional work ethic, and commitment to the company's values.

What We're Looking For:

• Leadership Experience: Previous experience managing a conveyancing team is essential, with excellent coaching, organisational, and problem-solving skills.
• Communication Skills: Strong communicator, able to build relationships and deliver effective performance management.
• Professionalism & Initiative: A 'can do' attitude, flexibility, and an ability to work both independently and as part of a team.
• Attention to Detail: High standards of client care, compliance, and attention to detail are key to success in this role.

What's on Offer:

• Benefits: 28 days holiday (plus Bank Holidays), enrolment in our Workplace Pension Scheme after 3 months, and more!
• Flexible Working: This will be discussed at interview.
• Professional Growth: Opportunities for continued professional development and support for external training.
• Collaborative Culture: Be part of a friendly, proactive team in a thriving business that values your input.

Conveyancing Direct Property Lawyers are part of Connells Group the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

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