Conveyancing Team Manager

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Brief Summary:

• £28,000 per year + 10% monthly bonus
• 09:00-17:30 Monday to Friday (No weekends)
• Full time Permanent contract working 37.5 hours per week
• Industry leading career development opportunities

Go Further with Foundever

Are you ready to move your career forward? At Foundever, you will find our contact centre jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

As a Conveyancing Team Manager at Foundever, your focus is on leading and inspiring your team. We follow a People First approach, with customer service at our core. In our busy contact centre, you'll collaborate across departments, honing your management and problem-solving skills.

A passion for leadership and customer service is key to fostering team success through coaching, motivation, and engagement. You'll confidently guide your team in a fast-paced environment, helping them build brand loyalty by resolving customer queries with positive solutions.

The Role:

• Lead and manage a team responsible for Anti-Money Laundering, Know your Customer, Source of Funds, and Proof of Ownership checks in property transactions.
• Follow a process of continuous review and proactive management of absenteeism and attrition for all Advisors.
• Continually review and monitor work performance of all Advisors against agreed KPI's.
• Coach, develop and motivate Advisors by providing the skills and knowledge to perform their job.
• Identify risks, recommend improvements, and implement corrective actions to mitigate compliance issues.

Experience & Skill Requirements:

• Proven experience in a compliance role within the property sector, ideally with a focus on AML, KYC, and transaction verification
• Strong knowledge of U.K. property regulations, including Money Laundering Regulations 2017
• Excellent understanding of Source of Funds Verification and Proof of Ownership processes in real estate transactions
• Strong leadership skills with the ability to motivate and manage a team
• Exceptional attention to detail and the ability to handle complex and sensitive information
• Effective communication skills, both written and verbal, with the ability to liaise with senior management and external stakeholders
• A proactive approach to problem-solving and process improvement.
• Experience working with property management software or compliance tools.

It's really important you are able to commute to our site so please check the below address before applying: Foundever House, Timothy's Bridge Road, Stratford-upon-Avon, Warwickshire, CV37 9HY

Start your Foundever Journey and click apply!