Controllership Operations Manager
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Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
Be a part of the Controllership Operations team.
Our purpose is to support the Visa strategy of Sell, Sell, Sell. We achieve this by providing advice and support to colleagues across the Visa functions on execution of Value-in-Kind transactions, primarily in Marketing and Visa Consulting & Analytics.
We are Responsible for the accuracy of P&L postings and managing controls in respect of Value in Kind Client projects. We ensure these are compliant, progressed in a timely manner, and are accounted for accurately.
So, what do we expect of you, day to day?
• Manage a case load of VIK projects - through controls and contracting, to ensuring timely expense/revenue recognition, and finally closing out the project with a visible audit trail.
• Competency in the use of corporate systems to enable case management records to be accurately maintained.
• Analyze and respond to emails from stakeholders in timely manner.
• Communicate effectively with Stakeholders clearly and effectively by conveying key information efficiently.
• Align priorities and tasks with a 'customer first' approach to ensure transactions are progressed accurately, but also without undue delay.
• Collaboration with and support of immediate team colleagues to ensure balanced allocation of workload across team, absences covered, and solutions embedded across the whole team.
• Act as a subject matter expert in Value in Kind transactions and Payments to Customers - interpreting and applying Visa policies, procedures, and processes.
• Maintain control standards, accuracy, and independence.
• Demonstrate individual leadership - providing ongoing coaching/training, and guidance to stakeholders.
• Establish a strong understanding of the varied transaction types and associated initiation paths and processes.
• Proactively identify and remediate potential issues, analyzing root cause to prevent re-occurrence.
• Deep collaboration with Service Delivery Leads to ensure timely progression of projects without unnecessary delay.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
• Degree educated, or equivalent experience in a controls-based role.
• Background in Finance, Audit or Compliance with focus on operational controls would be an advantage.
• 3-5 years business experience.
• Excellent problem solving and stakeholder communication skills.
• Customer service orientation with a strong attention to detail.
• Organized, methodical approach to managing a varied and high volume of tasks, stakeholders, and issues.
• Strong ethics, integrity, and accountability with ability to maintain independence.
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.