Contract Manager - Technology

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Are you passionate about transport and delivering world class services that directly impact the daily life of passengers throughout Greater Manchester.

This is a unique opportunity to join a dynamic organisation at the forefront of delivering the Bee Network - a world-class, integrated transport system for Greater Manchester.

Effective contract management is integral to how we deliver our services whilst ensuring this is done in a way that provides value for money in both the short and long term. We are currently looking for a contract manager who can bring a unique blend of commercial acumen and knowledge of technology to manage a portfolio of operationally critical contracts. These are unique roles blending commercial skillsets with operational deliverables which provide an opportunity to be at the forefront across every aspect of supplier performance. These roles will also be integral to the development of a robust future strategy across technology which may extend further than bus. Your work will directly improve the quality of life for millions of people.

Bus-specific experience is not required - we welcome candidates from a range of comparable backgrounds.

Your Role

To lead the application of best practice contract and commercial management throughout the contract lifecycle across a portfolio of IS suppliers ensuring compliance to contracts, management of contract changes and adherence to KPIs. This role will also be involved in ensuring ongoing delivery of obligations across installation, decommissioning and enhancement programmes of work working closely with the Operational and IS team to ensure all hardware assets, software systems and licenses are delivered according to required internal and regulatory standards. This is a hybrid role where you will be expected to work in the office 2 days per week.

For more info see Job Profile below.

Who are we?

At TfGM, we're delivering the biggest change to public transport in 50 years. From taking control of over 250 bus routes to improving customer experience across 600 daily journeys, we're setting a new standard for the industry, whilst supporting economic growth and mobility across Greater Manchester.

This is an exceptional time to join as we continue our delivery of electrification, plan achievement of our commitment to have a fully electric fleet by 2030 and in tandem transition from a delivery model to operational management functions.

Working within a high performing, dynamic and collaborative environment. this role will deliver high standards of asset management across Bus Franchising and TfGM.

You'll be part of a supportive, forward-thinking leadership team that values innovation, inclusion, and impact

What you'll bring

What you do and how you do it is important - whatever type of role you work in at TfGM - and even small behaviours and actions can have a really big impact. At TfGM, our behaviours bring to life our values of Deliver, Care and Adapt.

You will bring commercial expertise coupled with a strong background of asset management understanding the full lifecycle from operational aspects through to reporting on financial positions and ensuring value for money. Experience of asset management systems embedding best practise in a multi-stakeholder environment would be beneficial. In return TfGM will offer a unique platform to develop a long-term career within an environment that drives some of the most innovative and exciting developments across transport in recent history.

What we can offer you

This is a permanent role with a salary of £47,539 - £52,866 depending on experience

At TfGM we encourage candidates to discuss flexible working options at any stage of the recruitment process. We are happy to #talkflexibleworking to help colleagues maintain a healthy work life balance.

Our benefits include:

• Generous annual leave starting at 28 days (plus bank holidays), increasing with service, with options to buy more.
• Free travel on buses across Greater Manchester, plus rail or Metrolink travel to and from work.
• Local Government defined pension scheme with life cover of 3x salary and options to boost your contributions.
• Enhanced family-friendly leave policies, including those supporting fertility treatment, alongside flexible and hybrid working and a special leave policy to support a range of unexpected events. Please note that qualification criteria may apply, including a requirement to have been employed with the organisation for a minimum specified period of time.
• Discover more benefits including wellbeing support, Personal and Career Development, Flexible working, financial support and more on our website

What's next?

If you believe you have the skills and experience required, we'd really like to hear from you. To apply please submit your CV and complete your application ensuring that you provide clear examples against the criteria questions, all appointments will be based on merit. Our short-listing process is anonymised, so please do not include your name or contact details on your CV. If any personal details are included these will be visible to the hiring manager.

We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success.

Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process.

TfGM is proud to be an equal opportunities employer that encourages and celebrates diversity. We want to recruit and retain a workforce that reflects the communities we serve and welcome individuals from all backgrounds by committing to providing a fully inclusive and accessible recruitment process. We will offer support and reasonable adjustments if required and we also have a Guaranteed Assessment Scheme which you can find out more information on here.

For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licensed sponsor.

Please note we may close the advert early if we receive a high volume of applications.

NOTE TO AGENCIES - we will be accepting direct applications only for this role. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral CV.