Contract Manager

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Job Description

You will help Heathrow shape and deliver procurement solutions and contracts against its business priorities and identify new opportunities that continuously deliver value to the business.

As the Contract Manager, you'll lead or support in the creation and delivery of pre-Contract Strategies, Category Strategies including total cost of ownership and researching of market best practise. This will include pre-contract strategies, options, stakeholder consultation, market assessment, sourcing, VfM assessment and ongoing supplier and contract management of Marketing and Digital suppliers.

Responsibilities

• Leading subcategory pipeline of Marketing procurement activities.
• Developing and operating new innovative strategies using creative commercial models, market leading technology and trends to drive competitive edge.
• Leading end-to-end sourcing activities including creation of evaluation criteria which align with the business and the broader business / market strategies.
• Operating within the governance process and produce any required documentation to progress the services or goods procurement.
• Challenging business plans to ensure robustness of approach that maximises commercial opportunity and mitigates risk.
• Operating and administering robust contract management process to realise maximum benefit from the sourcing activity while driving a behavioural safety agenda.
• Engaging with the external market for procurement matters e.g. new commercial models, market shifts, new product offerings, innovation and trends; bring back best practices and lead initiatives to embed them within the operations.
• Ensuring the delivery through compliance with regulations but to also encourage the sourcing staff to always adopt the most commercially sensible approach.
• Coordinating and chairing supplier management reviews to deliver benefits and savings for continuous improvement targets whilst meeting all contract, regulatory and exit strategy requirements.
• Coaching business owners of contracts in their day-to-day accountabilities, driving supplier performance to meet business objectives.

Qualifications

• Relevant experience in Marketing, Mar-Tec and/or Digital/Technology and Professional Services with a commercial and contractual bias.
• Demonstrable experience in a variety of Procurement and Contracting models relevant to the business area of operation including but not limited to Framework and Services Agreements
• Clear understanding of contract terms and conditions
• Highly customer focused and ability to understand the needs of the business
• Ability to interpret financial data and apply to decision making
• Excellent attention to detail and ability to prioritise in a complex, fast-paced environment
• Ability to manage multiple simultaneous projects requiring frequent communication, organisation, time management, and problem-solving skills.

Ideally, you'll also have:

• Ideally a graduate and/or working towards professional qualification e.g. MRICS, CIPS, APM, CEng or willingness to commit to pursuing
• Experience of working in an integrated project team involving supplier partnering organisations
• Experience of working in a matrix organisation.

About Us

There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our agile approach offers the opportunity to combine home working with meetings, events and training at the airport. All roles involve some on-site working each week, so you'll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With four diversity networks, we champion inclusivity and celebrate individuality.

About the Team

Together, we're working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. At Heathrow, you can be part of this - providing solutions that make every journey better for millions each year. That means ensuring we meet the changing needs of the passengers, colleagues and partners who use our airport to work, travel, trade, shop, eat, explore and connect. Our Solutions team covers project management, process improvement, business change, technology, cyber defence, masterplanning, infrastructure and procurement. It brings together people with the skills to deliver prestigious and often large-scale projects, from transforming terminals to making big reductions in our carbon emissions.

Every day will test your skills and give you the opportunity to make your mark. You might be working with the technology and data that power our city within a city, driving vital commercial agreements with everyone from retailers to airlines, or improving the unique infrastructure that includes everything from 200 buildings to 250 HV substations. It's a collaborative environment, where you can rely on the support of the experts around you as you take on projects you'll both take pride in and feel passionate about.