Content Supply Simplification Programme Director

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Programme Director - Content Supply Simplification

Transformation Management Office

Full time / Permanent

Salary range: £120k - £140k

Office location: White City, London

Hybrid working - Usually 2 days per week in the London office

Your work matters to millions.

Shaping culture is in the DNA of ITV. So, it's not surprising that you'll find us in every home in the UK, our productions are famous all over the world and we're at the forefront of the digital streaming revolution. When you join us, you enter a fun working environment. With opportunities to learn, to grow and make a real difference. Small enough that your impact's felt in the business, but big enough that your impact reaches millions of people.

Come develop your skills, change TV and the course of your career. Don't just watch it. Be part of it. Join ITV.

Your impact sends ripples.

The team

ITV needs to be able to adapt to the changing consumer demands, ensuring our content supply chain operations are flexible, scalable, and format-agnostic. To achieve this, we must simplify the supply chain from planning to playout, reducing costs and operational overhead by eliminating the need to re-engineer systems. This shift involves transitioning from a product/tools-led approach to a capability-led model, defining clear roles and responsibilities for Capability Owners, and implementing a capabilities-based organisational structure to optimise processes and tools for greater efficiency.

The first Capability for Fulfilment focuses on driving change in how content is managed in a highly automated and simplified way. This role will be responsible for managing a significant degree of complexity and range of stakeholders to drive delivery of business outcomes.The role will be a part of the Transformation Management Office, a function which reports directly to the Group CFO/COO

The role

• Act as senior delivery authority for the Content Supply Simplification programme
• Engage business experts, the Executive Sponsor, the TMO and technology experts to define the detailed delivery plan for the end-to-end transformation of the content supply process
• Build, lead and manage a multi-disciplinary team across all stages of the programme
• Oversee the delivery of the programme plan within budget and timeline constraints ensuring effective stage gate management between programme phases
• Represent the programme alongside the Executive Sponsor at Boards, including escalating strategic risks and issues, and driving decisions around the speed and scope of the programme
• Responsible for the delivery of business outcomes and strategic benefits of the programme, while ensuring business adoption by overseeing effective change management
• Accountable for the operational delivery and financial performance of the programme
• Drive commercial relationships and value for money with third parties and vendor teams, in conjunction with Procurement
• Managing stakeholder expectations and ensuring their buy-in by aligning programme outcomes with business priorities
• Identify and proactively manage programme risks and issues to ensure smooth delivery.
• Define and monitor KPIs to track progress against transformation goals, ensuring the programme delivers the expected business benefits and cost saving efficiencies as outlined in the business case
• Work with other Transformation Programme Directors and the TMO to ensure that cross programme dependencies are managed and understood
• Support other Transformation Management Office activities, for example, defining the Transformation Roadmap, operating model changes and alignment of transformation with ITV's wider strategy
• Lead the creation of an agile, adaptable, innovative and creative approach to developing solutions as a working practice / culture within the programme

Skills you'll need (minimum criteria)

• Experience of working with the media industry, preferably within content operations
• Previous experience in leading the development and execution of large, complex programmes
• Strong understanding of programme management and business process engineering techniques, methods and tooling
• The ability to deal with complex organisation and technology change implications
• Excellent stakeholder management, conflict management and the ability to navigate relationships at Board level
• The ability to think strategically, in programme delivery and across broader transformation
• Excellent leadership and communication skills
• Change management experience across multiple functions
• Comfort in navigating and guiding others through ambiguity
• The ability to work independently, with little direction, and to tight and evolving deadlines

ITV is for everyone.

ITV strongly encourages applications for this role from disabled people. As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, we'll guarantee to take you to the next stage* (minimum criteria above).

We're happy to discuss any support/personalisation you may need during our application and selection process as part of our reasonable adjustments. Drop us a line if you require anything at talkingcareers@itv.com.

Find out more about applying with a disability.

* There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.

Because those who make an impact deserve to be rewarded for it.

ITV offers some great rewards and benefits including:

• Flexible working with a range of options
• Generous holiday allowance, plus you can buy more
• Annual bonus opportunity
• Competitive pension contribution
• Save as you earn - with an opportunity to buy ITV shares
• Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life

More about our benefits