Content Manager
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About Chemist4U
Chemist4U is one of the UK's largest online pharmacies, making medicines, expert advice, and everyday health essentials easier to access than ever. With a fast-growing, innovative team, we deliver trusted pharmacy care straight to our customers' doors.
Join us and be part of a company that's transforming healthcare and making a real difference every day.
Our purpose
Making medication and care faster, simpler and safer so people stay well for longer.
Our mission
Empower everyone to take control of their health by providing world class technology and pharmacy services.
Our values
• Collaboration
• Integrity
• Positivity
• Growth
• Customer centricity
We simplify processes and medication management by leveraging cutting-edge technology and empowering our team. Whether through seamless online services or expert support, we ensure reliable and hassle-free healthcare so our customers can focus on their well-being.
About the role
Reporting to: Senior Content Editor
Job type: Permanent
Salary: Competitive
Working Pattern & Hours: Monday-Friday, 37.5 hours per week
Location: Hybrid/Flexible (Office located: London, SE1)
At Chemist4U, we're looking for a Content Manager to help us take our editorial to the next level. If you're an experienced content professional with deep SEO knowledge, a sharp editorial eye, experience in content marketing, and a background in health or regulated sectors, this role offers the chance to build meaningful, compliant, and high-performing content across our fast-growing sites.
You'll be joining a close-knit, multi-skilled content team of experts, reporting to the Senior Content Editor to ensure our content is accurate, trusted, and discoverable. You'll also play a key role in coaching junior writers and shaping the editorial standards that underpin our success. This is a role for someone who's keen to write, edit and develop content across multiple channels, services, and platforms.
Key Responsibilities
As Content Manager, your key responsibilities will include:
Executing SEO-Led Editorial Strategy
• Work closely with the Senior Editors to deliver search-informed content plans across key product and condition areas.
• Conduct detailed gap analyses, competitor research and content mapping using tools like Semrush, GA4 and Search Console.
• Build and optimise pillar pages, FAQ content and new editorial structures in line with SEO best practice.
Create High-Quality, Trusted Content
• Write a variety of content types yourself - from in-depth health features and buyer's guides to product descriptions and condition explainers.
• Structure, source and produce content that simplifies complex medical concepts while staying compliant and accessible.
• Ensure all content aligns with our brand tone and editorial standards - informative, human, and medically safe.
Edit and Refine Across Formats
• Review and improve content written by others (junior writers, freelance support, or agencies) - ensuring accuracy, clarity, structure, and SEO optimisation.
• Edit for medical compliance in line with MHRA and ASA guidance, working with our clinical team when needed.
• Ensure our editorial content meets the dual needs of search performance and user experience.
Support and Mentor Writers
• Guide writers with briefs, feedback, and coaching to support their growth and improve output quality.
• Uphold our editorial playbook and contribute to ongoing process improvements.
• Be a go-to point for content quality control across the wider team.
Enable Great Campaigns
• Support the Digital PR and content marketing team with research, campaign copywriting, and data-led storytelling.
• Contribute to thought leadership and creative content ideas that push our brand forward.
About You
You'll have a strong background in writing and editing SEO led content with a portfolio that reflects clear, accurate and engaging work. You're comfortable working with briefs, keyword data and CMS platforms, able to manage multiple projects at pace while maintaining high standards. With a sharp editorial eye and a collaborative approach, you enjoy supporting others and are motivated by a genuine interest in making healthcare information more accessible and human.
Qualifications & Experience
As a Content Manager, you will need to possess the following skills and experience:
• 3-5 years of experience in SEO-led content writing and editing, ideally with time spent in healthcare, pharma, or other regulated sectors
• A portfolio of high-quality writing that shows range, clarity, and technical accuracy
• Strong editorial judgement with excellent grammar, structure, and tone of voice control
• Comfortable working with content briefs, keyword data, and structured templates
• Proven ability to juggle multiple projects while maintaining quality and consistency
• Experience mentoring or supporting junior writers
• Familiarity with SEO tools (e.g. Semrush, GA4, GSC) and CMS platforms (e.g. WordPress or similar)
• An interest in healthcare and a desire to make medical information more approachable and accessible.
Company Benefits
Working with an NHS-focused organisation means doing work that truly matters, every day, you'll help make a real, positive impact on the lives of patients across the UK and Ireland. And that's just the start. We also offer:
• Discounted gym membership
• Funded training
• Enhanced Maternity & Paternity
• 30 days' annual leave, including Christmas Day, Boxing Day, and New Year's Day, with all other bank holidays flexible to take at your convenience
• Health & Wellbeing benefits
• Staff discount
• Sick Pay Scheme
• Blue light card membership is available
• Free seasonal flu vaccination
• Regular social events.
We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, such as support with your application, interview arrangements, or assessment, please let us know, and we will be happy to help. You can email [email protected]
At Chemist4U (Innox Trading Ltd), we take your privacy seriously. Any personal data you provide during the application process will be used solely for assessing your suitability for the role, communicating with you, and completing necessary recruitment checks. We only share your information with internal hiring teams and trusted third-party partners involved in the recruitment process. Your data will be retained for up to 12 months, unless you ask us to delete it sooner or provide consent for us to keep it on file longer.
For more information about how we handle candidate data or to exercise your rights, please contact [email protected]