Consultant Billing Manager

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Detailed job description and main responsibilities

For further information please refer to the job description and personal specification

To lead regular cross-department meetings to ensure that key risks or trends are identified and a remedial plan put in place to ensure service levels are maintained. They will also look to lead the strategic development to produce a means of improved communication across the service.

To create and review the Consultant Dashboard and other monthly and annual reports to ensure accurate reporting is provided on consultant payment, invoice and debt activity. They will also maintain the consultant billing standard operating procedures and training guides ensuring they are adhered to. Further undertaking regular reviews of queries from billing errors and highlight any areas of training development.

Lead, plan, and implement service improvements to the billing process for consultants, enhancing their service fees and overall customer experience.

Person specification

Education

Essential criteria

• GCSE's in Mathematics and English Language
• A level equivalent qualification
• Post-graduate degree in Business administration, finance, accounting or related field or equivalent significant experience

Desirable criteria

• Part-qualified or fully qualified CCAB, CIMA, CIPA or ACCA. NHS -specific finance training or certifications

Experience

Essential criteria

• Financial and Account management experience
• Sector-specific Experience. Public sector, NHS or Private Patient.
• Demonstrate ability to communicate financial information clearly to nonfinancial managers and experience working with clinical and operational managers to support financial decision-making
• Strong skills in Excel and finance systems
• Management experience of staff
• Specialist Knowledge and experience, the understanding of how to raise an invoice for clinical treatment for all types of sponsors
• Specialist Knowledge and experience in data interpretation and problem-solving with complex datasets to identify and reduce financial risks and propose workable solutions

Desirable criteria

• Understanding of the Private Patients Financial framework within the NHS Trust
• Experience of working with consultants regarding their clinical activity for billing purposes
• Experience of working with Compucare, EPIC, SBS, Healthcode
• Experience in contributing to or managing financial aspects of projects, service transformation or cost improvement programs.
• Specialist Knowledge of the NHS payment and payroll systems

Skills

Essential criteria

• Ability to work autonomously to meet pre-set objectives
• Ability to work under time pressure
• Demonstrate motivation, negotiation and persuasion skills
• High level of analytical skills
• Ability to effectively manage conflicting priorities
• Problem solving
• Good communication and Interpersonal skills with the ability to adapt approach to different levels.
• Highly numerate
• Strong writing skills with ability to adapt style as appropriate to circumstances
• Keyboard skills and computer literacy (including knowledge of MS office packages)
• Experience in dealing with demanding customers

Other Requirements

Essential criteria

• Self-motivating and demonstrating initiative

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.

All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.

Flu Vaccination - What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.

Employer certification / accreditation badges

Documents to download

• Job description and person specification (PDF, 962.7KB)
• Job Features Form (PDF, 128.6KB)
• Royal Marsden Trust Values (PDF, 715.5KB)
• Workplace Wellbeing and Rewards Guide (PDF, 1.2MB)