Conference & Events Duty Manager - Kia Oval

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Job Introduction

Conference & Events Duty Manager - Kia Oval

• £32500 per annum

Who We Are:

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.Focussed on ?doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

We are official partners of the British Paralympic Association and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

We collaborate with some of the UK's most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.

• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts - up to 55% off cinema tickets
• Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts - Discounts with holiday companies such as TUI and Expedia
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH's and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby's first birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

More about the role:

The Oval Events Limited (OEL) is Surrey County Cricket Club's joint venture with Compass Group PLC. OEL manages and operates all match day catering, hospitality, and bar services as well as non-match day catering, conferences and event management services at The Oval. The secret of the success of OEL is the combined ambition and professionalism of all parties to work as a truly 'powerful partnership' to deliver world class experiences at The Oval.

The Oval, currently known for sponsorship reasons as the Kia Oval, is an international cricket ground in Kennington, in the London Borough of Lambeth, South London. The Oval has been the home ground of Surrey County Cricket Club since it was opened in 1845. It was the first ground in England to host international Test cricket in September 1880. The final Test match of the English season is traditionally played there.

In addition to cricket, The Oval has hosted several other historically significant sporting events. In 1870, it staged England's first international football match, versus Scotland. It hosted the first FA Cup final in 1872, as well as those between 1874 and 1892. In 1876, it held both the England v Wales and England v Scotland rugby international matches, and in 1877, rugby's first Varsity match. It also hosted the final of the ICC Champions Trophy in 2017.

Nature and Scope

Outline
• To provide strong leadership while ensuring the smooth running and execution of all Events, Conferences, Dinners and Match Day Hospitality at an operational level
• Working very closely with the C/E sales team to ensure all operational details are discussed and agreed with the event organisers and attend site visits.
• Working very closely with the Culinary team to ensure highest levels of service and food presentation.
• Drive and facilitate activities that improve both communication and coordination within the C/E team and other departments.

Operational Focus Areas
• Ensuring all event organisers & clients receive a warm welcome and excellent customer service throughout the Event
• Working closely with the clients to ensure that all expectations are met from conception to the delivery of the event
• To attend weekly function sheet meetings with other internal teams to aid the planning and delivery daily conference and events.
• Working closely with Head of C/E to produce rota's and ensure labour costs are controlled and managed.
• Working and managing a team of Managers and Supervisors to ensure the highest level of service at all times
• Prepare and conduct briefings with managers and staff and managing training and development programme of the C/E team in line with venue and company policy.
• To have a good working knowledge of in built AV systems and provide training to Event Managers / Supervisors
• Working closely with the AV suppliers to order AV equipment as per requirements and manage costs
• Working closely with the reception team to ensure all admin/paperwork and signage for events are produced and distributed before events.
• To have a good working knowledge on Till systems and ensure closing down bars and security of stock.
• Knowledge of all catering setups and working closely with the Logistics team to ensure all conference and Events are set according to the function sheets and as per SOP.
• To maintain and keep all storage locations to par levels and to ensure the maintenance of all catering equipment working closely with the Logistics team

About you:

At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

CH&CO, a subsidiary of Compass Group UK&I, wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength