Conference and Events Operations Manager - Aston Villa FC

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Job Introduction

Conference & Events Operations Manager - Aston Villa FC

• £45,000 per annum
• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts - up to 55% off cinema tickets
• Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts - Discounts with holiday companies such as TUI and Expedia
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH's and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby's first birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Are you ready to score big in your career? Levy, the exclusive catering partner at Villa Park, is on the hunt for a Conference & Events Operations Manager to join our high-energy team. This is your chance to play a key role in delivering unforgettable events at one of the most iconic football stadiums in the UK!

Who We Are:

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on ?doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

We are official partners of the British Paralympic Association and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

We collaborate with some of the UK's most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.

More about the role:

Villa Park isn't just home to thrilling football matches-it's also a premier venue for conferences, weddings, and corporate events. As our Conference & Events Operations Manager, you'll lead the charge in ensuring every event, from intimate meetings to grand celebrations, runs seamlessly.

• Lead Event Operations: Oversee the planning, setup, and delivery of a variety of events, ensuring every detail is perfect
• Inspire and Motivate: Manage, train, and develop your team to deliver outstanding customer experiences
• Client Liaison: Build strong relationships with clients, ensuring their visions are brought to life
• Operational Excellence: Drive efficiency, maintain budgets, and hit performance targets without compromising quality
• Continuous Improvement: Review processes and identify ways to enhance the guest and client experience
• Champion Health & Safety: Ensure compliance with all relevant standards and regulations

About you:

This role is perfect for someone who thrives in a fast-paced environment, loves a challenge, and has a passion for delivering extraordinary events.

We're looking for someone who:

• Has solid experience in event operations, preferably in hospitality or a stadium/arena setting
• Is a natural leader with a proven track record of motivating and managing teams
• Has exceptional organizational and time-management skills, with the ability to juggle multiple events at once
• Is client-focused, with a flair for exceeding expectations
• Thrives under pressure and stays cool when things get busy
• Has a keen eye for detail and a creative approach to problem-solving
• You'll be at the heart of the action, working closely with clients, leading a talented team, and delivering top-notch service that exceeds expectations every single time

At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.