Compliance Manager (Estates and Facilities)

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Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience you'll need, take a look at the Job Description & Person Specification attachments under the 'Supporting Documents' heading. So that you're even more equipped to make an informed decision to apply to us, you'll need to take time to read the 'Candidate Essentials Guide' that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how 'we care for you as you care for others'. Most importantly, it also contains critical information you'll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.

We're looking forward to hearing from you!

Person specification

Qualifications

Essential criteria

• Master's degree in relevant subject or equivalent experience

Desirable criteria

• Chartered status or working towards chartered status for a relevant professional body

Knowledge and Experience

Essential criteria

• Significant FM experience
• Significant experience of managing and monitoring the compliance aspects of FM services in a large, complex organization (NHS environment desirable)
• Experience in the processes involved in design and construction

Desirable criteria

• Experience of working in a multi-disciplined estates maintenance and construction environment
• Experience in working in liaison with other Soft FM and Clinical Services
• An understanding of contract law in building maintenance and construction
• Evidence of significant involvement in change management
• Experience in the management of building and maintenance contracts within an NHS environment
• Able to recognise the need to escalate issues outside the remit of the role
• Able to promote Services with internal and external customers

Requirements

Essential criteria

• Ability to chair and participate in meetings
• Ability to analyze complex situations and generate solutions
• Ability to compile concise and accurate management reports for immediate and senior management
• Ability to present complex technical issues in a concise way which can be understood by non-specialist
• Proven ability in contractor management and delivering outcomes against specific programmes and budgets
• Demonstrate sound understanding of contractual obligations and awareness
• Competent in the use of IT software and the willingness to familiarise with other specialist software packages as required

Desirable criteria

• Evidence of diplomacy and negotiation skills
• Sound communication skills both written and oral

Skills and Abilities

Essential criteria

• Ability to communicate effectively with a wide range of people and professionals at all levels in the organisation and externally
• Good communication skills both written and verbally
• Contract management and control experience
• Ability to fully understand and interpret contracts
• Ability to present information in clear & understandable format
• Contract and performance management skills including managing third party service providers
• A sound working knowledge of relevant Health and Safety legislation relating to Hard FM services

Desirable criteria

• Ability to prioritise
• A good working knowledge of IT packages including Microsoft Office, Excel and Word
• Numerate
• Literate

Requirements

Desirable criteria

• Good interpersonal skills
• Understanding of acute hospitals and healthcare environment
• Knowledge of NHS procedures including standing financial instructions
• Knowledge of legislative requirements as they relate to Hard FM Services and issues within the NHS Trust estate
• Well-developed problem-solving ability
• Ability to travel to all sites across MFT

Personal Attributes

Essential criteria

• Self motivating and able to act on own initiative
• Has a results orientated perspective
• Ability to influence others
• Ability to build good working relationships
• Perform well under pressure with demonstrable coping skills
• Good Organiser
• Team player
• Problem solving approach

Employer certification / accreditation badges

Documents to download

• Compliance Manager (WTWA) JD (PDF, 179.5KB)
• Compliance Manager (WTWA) PS (PDF, 119.1KB)
• Compliance Manager (WTWA) Functional Requirements (PDF, 352.0KB)
• Candidate Essential Guide Non Medical (PDF, 1.3MB)