Compliance and Assurance Manager

About Network Rail

Our regional property team are a vital part of the North West & Central function, serving the busiest mixed-use railway in Europe and creating opportunities for economic growth for our communities and customers alike. With strategic land holdings at the heart of our major urban centres in London, Birmingham, Manchester and Liverpool, together with major rail investment initiatives underway across the region, we support some of the most exciting rail based transformations in the country.

Across Property, we create exceptional places for customers across our destination stations; provide workplaces that support our colleagues; and work creatively with Network Rail assets to generate income which drives investment and growth in the railway. Our regional property team generates over Ј40m income each year and seeks business efficiencies throughout, which is benefit and value that is directly reinvested back into the railway.

With exciting growth and development plans ahead, our regional work is underpinned with our commercial plan. All of our work is focussed on delivering benefit for our customers and passengers - creating great places and generating sustainable income to help support rail investment and maintenance. We aim to deliver property initiatives which are rooted in improving our customer experiences, creating vibrant station environments and providing high quality level of service throughout. A key aspect of this is our collaborative approach throughout - we are specifically developing our long term relationships across the rail industry, both internally and with our key external stakeholders.

Our vision is to care for and invest in the network property assets to generate lasting benefit for all our passengers and communities. We have an important role in contributing to our future - helping to tackle climate change and supporting sustainability drivers in our collective mission to achieve Net Zero. We have made significant strides in our delivery of improved social value metrics with improvements across our community and active travel processes. This supports greater visibility of the positive impact our railways have for all our customers and communities.

Part of the wider Finance community, we are a forward thinking Property team comprising c40 employees. We have multi-disciplinary property skills with wide ranging experience and capability. Across our team, we specialise in commercial lettings in our stations and arch portfolio, strategic land development, property services, workplace management, planning and major project support. Our success is rooted in valuing the contributions of our entire team and we work closely across all disciplines and professions to achieve our targets.

We offer an exciting opportunity to join our team, helping us to realise our aims and contribute to the future of our rail network to ensure they flourish now and in the future.

Brief Description

The purpose of this role is review and identification of underlying causes of non-compliance with legislation, Company Standards and key processes including the consolidation of reporting of key compliance indicators. Act as the key point of contact in NW&C Property for assurance and compliance issues.

Brief description:

As Compliance & Assurance Advisor in the NW&C Property Team, you'll be leading the annual assurance programmes across our commercial and non-operational Property estates, working with our tenants and Property Asset Management team to ensure we remain compliant with our statutory obligations.

What you will be doing:

You'll work closely with our Heads of Commercial Asset Management and Workplace to deliver a range of annual assurance programmes aligned to the new Property Physical Asset Management Framework. You will manage a range of specialist contractors in undertaking safety and compliance inspections, ensuring all 1st and 2nd line assurance is completed on time. You will also be responsible for managing the timely close-out of any non-compliances and reporting key safety and compliance metrics to our Regional Property Director.

A key aspect of the role will be interpreting the outputs of our 1st line assurance inspections and instructing reactive maintenance works to our framework contractors. You will also work closely with our Buildings and Facilities Surveyors to ensure that any planned works are carried out safely and in a timely manner. In both cases, you may be required to support activities on site.

About the role (External)

1. Consolidation and reporting of key compliance indicators, together with review against Company Standards and identification of underlying causes.

2. Monitor the creation and completion of action plans to close non conformances and effective utilisation of relevant databases.

3. Act as lead for co-ordination of integrated maintenance audit plans within the route.

4. Act as the key point of contact for maintenance compliance and assurance within the routeto provide consistency.

5. Consolidate and monitor all matters associated with the Office of the Rail Regulator for the route teams.

6. Interface as required with other functions.

7. Coordinate standards stakeholder review process.

In order to be successful in this role, we would like you to have/to be:

Essential

• Experience in compliance and assurance management processes and systems

• Understand maintenance delivery process and techniques

• Good communication and organisation and interpersonal skills

Desirable

• Knowledge of operational railway environment

• Knowledge and experience working with commercial and non-operational Property assets

• Membership of professional body]]>