Community Service Manager

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Join us at an exciting time for Barnet, Haringey and Enfield Mental Health NHS Trust and Camden and Islington NHS Foundation Trust. After three years working in Partnership, we are due to create a new Trust, to be known as the North London NHS Foundation Trust on 1 November 2024, subject to Secretary of State approval. Join us to be part of the North London Way as we:

• Collaborate at every level by living our Values to create the right conditions for us all to work together
• Develop our new Trust culture, to help make our new Trust a great place to work and to receive great care
• Empower our teams to lead the planned improvements in our services, by skilling them and giving them the tools to make the changes
• Focus on delivering excellence at every level to improve our performance and ensure consistently high quality care across all our services
• Ensure that research, Quality Improvement and technology lead the way and are embedded in our services
• Take a trauma informed approach to everything we do

We look forward to welcoming you to the new North London NHS Foundation Trust, where we work in the North London Way to deliver: Better Mental Health, Better Lives, Better Communities.

Our new trust website is: Home | North London Mental Health Partnership

Job overview

A Service Manager vacancy has arisen within Enfield Adult Community Mental Health Services for an experienced manager to join our transformation journey.

As a key member of the Enfield Senior Leadership Team, you'll have operational responsibility for a number of key community services and set the agenda to deliver quality mental health care across Enfield adult community mental health teams.

The successful candidate will work to ensure our services are representative of the communities we serve and deliver equitable care across Enfield.

You'll have experience of service improvement, and interfacing with key system partners, including Local Authority, Primary Care Networks, Voluntary Sector Organisations, Housing, police and the ICB.

Main duties of the job

The main duties of the role are to work within the Enfield Senior Leadership Team to oversee community mental health services to deliver equitable and compassionate care for Enfield residents. Key responsibilities are:

• To be responsible for the planning, organisation and delivery of services including the management of all staff and related budgets.
• To lead the Transformation of community mental health services in Enfield.
• To develop services in the borough in partnership with our Council colleagues, other statutory agencies, the independent sector, service users and carers.
• To lead in facilitating health and social care to work in partnership at all times, and to ensure that the values and ethos of social care, as well as of the NHS, are embedded within the organisation.
• To support the Managing Director, Clinical Director & Associate Director of Nursing in the strategic development of services across the Enfield.

Working for our organisation

The partnership between Barnet, Enfield and Haringey Mental Health NHS Trust (BEH) and Camden and Islington NHS Foundation Trust (C&I) is going from strength to strength since it was originally established in 2021 forming the North London Mental Health Partnership.

Why choose to join the Partnership?
• We believe that by working together, our two Trusts can achieve more for the residents of North Central London and our patients than we can by working apart.
• Deliver the best care using the most up-to-date practise in supporting those with mental health illnesses.
• Transforming and creating a positive environment for our service users, staff and visitors.
• Creating and working together to become a great place to work for all our staff.
• We offer flexible working, a wide range of health and wellbeing initiatives, NHS Pension and so much more.
• Generous Annual Leave Allowance
• NHS Discounts in a large variety of retail stores and services.
• We have excellent internal staff network support groups.

Detailed job description and main responsibilities
• Ensure the requirements of integrated governance are met (clinical, corporate and risk).
• Create a supportive management culture within the integrated teams to harness the capacity, energy and commitment of the workforce. We operate a Just and Learning Culture.
• To continually review working practices, methods and staffing requirements to enable the local services to adapt to shifting pressures and demands.
• Deputise in the absence of the Managing Director.

Person specification

Education

Essential criteria

• Educated to degree level or equivalent level of experience
• Evidence of ongoing personal development

Desirable criteria

• Leadership management qualification

Experience

Essential criteria

• Extensive experience working with clients with Severe Mental Illness (SMI)
• Experience of overseeing the delivery compassionate and equitable care

Desirable criteria

• Ability to work effectively with a range of stakeholders including people with SMI, voluntary groups, social workers, acute care providers.

Skills

Essential criteria

• Ability to be an effective role model

References will be required to cover your last 3 years of employment/training. One has to be from your current or most recent employer and the others from your previous employer. The references should be from persons with management responsibility or HR.

If you have been unemployed for a period of four years or more, please give the details of your last employer and one character referee of your choice (not members of your family). If more applicable, references will be requested from your teacher or head of faculty. Please ensure you provide full contact details.

Vacancies that are advertised as Fixed Term Contracts will also be available as secondment opportunities for substantive internal staff.

Please be aware that your documents eg. Passport/NI Card, will be electronically scanned using Home Office accredited Verification System.

Due to the high number of applications that are received for some posts, we will close vacancies before the stated closing date once the first 50 applications are received. Therefore, please apply as soon as possible.

All non-medical posts with the Trust are subject to a probationary period of six months, during which time you will be required to demonstrate to the Trust's satisfaction, your suitability for the position in which you will be employed.

Should you not hear from us within three working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.

By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at improving efficiencies within the NHS both to make costs savings for NHS organisations but also to save you time when your employment transfers.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Adult Community Service Manager JD & PS (PDF, 248.4KB)
• Applicant Information Pack (PDF, 1.6MB)