Community Meals Assistant Manager
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Job description
Part Time - 30 hours per week, PermanentBased at Chancery Street Office, Barton HillThe Bristol Community Meals service provides a hot lunchtime meal delivery service to customers across Bristol. The service also supports independence with a vital daily wellbeing check. The service operates 364 days a year and delivers up to 300 meals a day.
About the RoleAs an Assistant Manager, you will join a welcoming and dedicated team responsible for ensuring the safe, efficient and high-quality delivery of the Community Meals service.
You will have management responsibility for a diverse staff team, including drivers, customer service advisors and catering support. You will be expected to maintain professional standards, support individual performance and contribute to a positive team culture.
Your key responsibilities will include:
- Managing and supporting staff performance and daily operations
- Overseeing route planning and delivery logistics
- Coordinating menu planning, purchasing and financial processes
- Ensuring compliance with health and safety and risk management
- Maintaining excellent customer service
- Providing operational support, including occasional weekend and bank holiday cover
- Deputising for the Community Meals Manager in their absence
We are looking for someone who:
- Brings a positive, can-do attitude
- Is motivated by making a real difference to people's daily lives
- Can manage and support staff effectively
- Takes pride in maintaining high standards of customer service
- Works well under pressure in a fast-paced operational environment
- Adapts quickly to service needs and challenges
Please note that this role is also subject to a Enhanced DBS Check.We are unable to provide sponsorship for this role.Why Bristol City Council?At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.
Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future.
How do I apply?If you share our values and are ready to be part of our exciting journey please select the apply button below.
To be shortlisted for interview you'll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.
It is Bristol City Council's practice to request references for candidates that have been offered a job. However, if you are applying for a job that requires a Disclosure and Barring Service check then we will request your references once you have been invited to an interview.
We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.If you would like to discuss the role in more detail, please contact Chris Monaghan on 07876 137786.For help with completing the application form, please contact Mairead Mcloughlin, Inclusive Careers Pathway Programme Manager, at Mairead.mcloughlin@bristol.gov.uk
At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit.
The personal information section (including your name) you'll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.