Community Engagement and Coproduction Manager

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Detailed job description and main responsibilities

Please review to the detailed Job Description and Person Specification for further details about this role.

Person specification

Education and Qualifications

Essential criteria

• Bachelor's Degree or equivalent level of experience
• Evidence of Continuous Professional Development
• Further training or equivalent experience in project management, financial management or supporting change management processes

Desirable criteria

• Master's qualification in health-related degree or equivalent experience
• Project management qualification e.g. Prince 2

Personal Qualities

Essential criteria

• Proven organisational and planning skills
• Ability to work under pressure and cope with deadlines.
• Emotional intelligence and always remain professional and aligned with Trust values in all interactions
• To be able to express tenacity and assertiveness in an appropriate and effective manner
• To have an inquisitive nature

Experience and Knowledge

Essential criteria

• experience of setting up engagement projects and youth board
• Experience of working in health or social care services
• Experience of working within the Mental Health Provider Services particularly working with volunteers, service users and carers/families
• Facilitating service users, groups and meetings
• Practical experience of running patient surveys and patient experience projects, patient and carer groups, networks and forums

Desirable criteria

• Working as a project coordinator or support officer
• Establishing general administrative systems and processes
• To have experience of managing major change programs in large corporate environments
• Experience of leading on change management at a service/system level

Skills and Abilities

Essential criteria

• Knowledge of patient experience data collection and analysis techniques and approaches to involvement and engagement
• A high level ability to communicate effectively highly technical and clinically sensitive information within and outside the NHS
• An understanding of the application of the principles of Equal Opportunities
• Highly developed personal skills to act with tact and sensitivity when dealing with upsetting and sensitive situations and incidents.

Desirable criteria

• Ability to develop and use complex multi-media materials for presentations in public, professional and academic settings

Other Requirements

Essential criteria

• Ability to work flexibly including travel to multiple sites to coincide with the accessibility of healthcare professionals, patients and the public.
• Ability to work on own initiative, manage time effectively, to work concurrently on an umber of priorities, to meet deadlines and to produce high quality outcomes to defined specifications.
• Self-awareness with effective coping strategies
• Actively develops themselves and supports others to dothe same.

Desirable criteria

• Good design skills for promotional material production

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Co Production and Community Engagement Manager (PDF, 456.4KB)
• Functional Requirements (PDF, 536.5KB)