Communications Manager

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We are the Intelligent Internet Platform. We connect People, Places and Things anywhere, managing Internet Performance better than anyone else, while providing One Global Experience, giving Visibility, Control and Security through expereoOne.

Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance.

As a trusted partner of Fortune 500 enterprises, our continued aim and success in helping our customers and partners depends solely on the talented individuals who make Expereo a dynamic, effective, multicultural, and equitable environment.

About the Role

We are seeking a highly skilled Internal Communications Manager with exceptional writing ability to strengthen employee connection, clarity, and engagement across our global organisation. This role is responsible for crafting and delivering compelling communications that align teams around our strategy, culture, and priorities.

You'll be the organisation's expert storyteller - shaping messages for leaders, writing with clarity and impact, and ensuring employees always understand the "why" behind what we do.

Key Responsibilities

Internal Communications Strategy & Delivery

• Develop and execute an internal communications strategy that aligns with business objectives and drives engagement across global teams.
• Translate complex business updates into clear, accessible messaging for diverse audiences.
• Serve as the primary writer and editor for internal comms, newsletters, leadership emails, organisational announcements, campaigns, intranet content, scripts, and talking points.
• Manage the rhythm of internal communication, including town halls, all-hands meetings, and regular leadership updates.
• Maintain and evolve internal communication channels (Teams, intranet, email, internal social platforms), ensuring content is timely, relevant, and engaging.

Content Creation & Editorial Excellence

• Write, edit, and proofread high-quality content that reflects a consistent tone, voice, and narrative.
• Ghost-write for senior leaders, ensuring clarity, authenticity, and alignment with organisational messaging.
• Create compelling storytelling campaigns that celebrate employees, spotlight successes, and reinforce our culture and values.
• Develop communication toolkits, FAQs, and key messages for organisational initiatives and change programmes.

Employee Engagement & Culture Activation

• Partner with HR, Leadership, and cross-functional teams to communicate initiatives such as culture, wellbeing, ESG, recognition programmes, and learning.
• Plan and manage internal engagement moments (e.g., Earth Day, employee recognition campaigns, cultural events).
• Encourage employee participation in internal social channels and help cultivate a vibrant, inclusive internal community.

Leadership Communication Support

• Coach leaders on effective communication styles and approaches.
• Prepare briefing documents, scripts, and narrative frameworks for leaders ahead of announcements and events.
• Support leaders with content that enhances visibility, transparency, and trust.

Analytics & Continuous Improvement

• Track the performance and effectiveness of internal communications, using data and insights to improve future outputs.
• Ensure messaging is aligned globally and adapted appropriately for regional needs.

Requirements

Must-Have

• Exceptional writing and editing skills, with the ability to distil complex information into simple, human, engaging language.
• Proven experience in internal communications, corporate communications, editorial roles, or similar.
• Strong judgment and the ability to influence and advise leaders on communication best practices.
• Experience managing internal communications channels and digital platforms.
• Ability to build trusting relationships across teams and work collaboratively with HR, Marketing, and business leaders.
• Skilled at managing multiple projects and deadlines in a fast-paced environment.

Nice-to-Have

• Experience in a global or matrixed organisation.
• Background in journalism, content strategy, or brand storytelling.
• Experience supporting change communications or transformation initiatives.

Benefits

• Pension Plan

• Hybrid working
• Bonus scheme
• 25 days Holiday
• Private Medical

Beyond the Job

We're proud of our focus on Environment, Social and Governance as well as the passion we display for the communities where we live and work.

EEO (Equal Employments Opportunities) Statement:

Expereo is an Equal Opportunities employer who aims to support and celebrate every employee that comes through our doors. We respect and support all of our people regardless of background, religion, nationality, sexual orientation, age, or physical condition.