Communications Manager (12-month fixed term contract)

The Communications Manager will report into the VP Corporate Communication. Leading on internal communications strategy for global HR initiatives, including Learning & Performance, recruitment and new HR policies, as well as engagement activities. The role also business partners with the President - India, Middle East and Africa (IMEA), and the regional leadership team across IMEA to support internal and external communications activities and aligning the strategy and messaging with divisional objectives.

The role includes responsibility for our internal intranet - Portal, which is hosted on Unily - and for our corporate social media accounts, namely LinkedIn. As well as designing and templating newsletters, and building distribution lists in Poppulo.

The successful candidate will have experience working in a complex, international, matrix organisation, with excellent communication skills and the ability to take ownership of tasks from start to finish. We are a small and busy team, so being accurate and able to work to tight deadlines are essential.

Experience in managing media relations and skills in graphic design and video editing are desirable.

Job Summary/Responsibilities

• Lead internal communications strategy for global HR initiatives, working closely with global HR Director, regional HR representatives within IMEA and global Head of Learning & Performance
• Lead internal communications strategy for colleague engagement activities, including the annual IM Awards and the division's participation in the Informa Awards, Walk the World, Inside Informa Pulse and communications-led engagement activities within the division
• Business partner with President - IMEA and regional leadership team to support with internal and external communications activities
• Main point of contact for our internal intranet (Portal) and responsible for ensuring a regular feed of news stories, video content and supporting internal teams with strategy for new Portal sites
• Conducting training for new Portal editors and ensuring that all sites are maintained and kept up to date by local editors
• Prepare and send email communications, including template design and layout, using Poppulo
• Manage the translation process and translation agency for internal communication
• Training and mentoring junior members of the team
• Create and maintain distribution lists for internal communication, working alongside our HR team
• Schedule cross-functional and company-wide townhalls, briefing sessions and webinars and publicising them to colleagues across our internal channels
• Managing external suppliers, such as AV support, videographers etc.
• Update external online directory information
• Support senior team with content for presentations, speaking opportunities and team meetings
• Support the wider Communications Team with ad-hoc duties

Qualifications

The Communications Team is a central hub of information for the business - it's important to be able to build relationships quickly, be proactive in finding out information and be able to work in a fast-paced and ever-changing environment. The team is spread across London, New York and Toronto, with stakeholders all around the world - so being comfortable working in a global team with people you may not meet in-person regularly is essential.

You need to be willing to pitch in and help with whatever is needed and take responsibility for the projects you own, while enjoying working in a fun, social environment.

Skills required

• Experience working in a complex, global, matrix organisation
• Confident working with colleagues at a senior level
• Excellent written and verbal communication skills
• Strong attention to detail
• Highly organised
• Excellent proofreading skills
• Good relationship builder
• Highly proficient in PowerPoint
• Experienced in using content management systems
• At least two years' work experience in a relatable field (PR, marketing, communications, journalism)

Desired

• Media relations experience
• Photo editing using Photoshop or other software
• Graphic design skills, including designing email templates
• Experience with filming and editing video content
• Experience in following corporate branding guidelines
• Experienced in using social media in a B2B environment
• A second language

Candidates must be eligible to work in the country for which they are applying.]]>