Communications & Engagement Manager - GM Digital Research Unit

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Detailed job description and main responsibilities

Please see attached job description and person specification

Staff benefits

• Pay Enhancements
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts
• fuelGenie Fuel Cards (for applicable roles)

Person specification

Education

Essential criteria

• Educated to degree level or equivalent level of training/experience of working at a similar level in a specialist area.

Desirable criteria

• Qualification in Communications Experience and/or Qualification in project management.

Experience

Essential criteria

• The post holder should: Engaging appropriately with internal and external stakeholders at all levels.
• Experience of managing projects and delivering change and realisation of benefits
• Experience with systems used to manage communications activity, e.g., media/social media management systems, websites, campaign management tools etc.
• Experience with podcast and video production (including interview, recording and editing)
• Experience in communications and stakeholder management.
• Advanced experience of using Microsoft Office software in the workplace.

Desirable criteria

• Experience of producing media content of sensitive topics such as mental health.

Knowledge

Essential criteria

• The post holder should be knowledgeable in the processes associated with building communication campaigns, projects, products and evaluating and reporting progress.
• The post holder should have a clear knowledge and understanding of budgets and financial resources within a large organisation.
• In depth knowledge of engagement and communications at a senior level
• Thorough working knowledge of engagement strategies and proven experience of putting these into practice
• Good working knowledge of service user, carers, public and community engagement acquired through qualifications or experience
• Understanding the importance of the role of service users and carers and how their voice can be embedded in decision-making

Skills and Abilities

Essential criteria

• Have a high level of drive, self-motivation and energy to see tasks and projects through to conclusion.
• Be able to manage complex activities and events.
• Have ability to motivate and influence others and manage resistance to change.
• Have an ability to gain confidence and credibility from a wide range of professionals.
• Have a proven ability to achieve results both autonomously and as part of a team with the confidence to take initiative within boundaries.
• Have skills for communicating complex, sometimes distressing information and administrative matters, requiring developed interpersonal, oral and written communications skills for a diverse audience
• Ability to compile comprehensive business cases, reports, datasets and letters
• Proven ability to remain calm and efficient under pressure, managing tight and often changing timescales.
• Be self-aware, which includes awareness of impact on others.
• Be able to produce publications to the quality of academic journals and NIHR-report standards. .

Other Requirements

Essential criteria

• Subject to the provisions of the Disability Discrimination Act, there is an occasional requirement to travel across the wide footprint of the Trust for meetings and/or events.

Important Information about working for GMMH:

All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website www.nhsemployers.org

The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.

Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we'd love to hear from you.

Use of Artificial Intelligence (AI) when writing job applications

A candidate may utilise the help of AI when writing job application. The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one's achievements, success and challenges.

We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further.

Sponsorship

We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government's website - click here.

If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.

The Home Office introduces new changes from 22/07/2025 that impact the health and care sector, you may wish to familiarise with it here.

Do you have experience outside the NHS?

We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.

We will consider relevant experience outside the NHS to calculate your salary on appointment. Please contact our Recruitment Team for more information.

**Please note, this vacancy may be closed at any time if sufficient applications have been received**

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Communications & Engagement Manager - G M Digital Research (PDF, 288.4KB)
• Important Candidate information (PDF, 2.5MB)