Communications Director

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Overview

Do you want to be help enrich the lives of learners worldwide?

At RM, we've been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide.

What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification, we partner with schools, examination boards, central governments and other professional institutions, to enrich the lives of learners.

Job Purpose

As the Global Communications Director, you will lead our global communications strategy, enhancing our brand's reputation, driving engagement, and effectively positioning the organization's mission and vision on a global scale. You will be responsible for overseeing public relations, external communications, internal communications, and employee engagement across regions, working closely with the PLC board, Executive Committee, and cross-functional teams. You will ensure that communications align with business objectives, support cultural cohesion, and inspire confidence in our purpose among internal and external stakeholders. An option to include global marketing and EDI (Equity, Diversity, and Inclusion) responsibilities may be considered based on experience and alignment.

Responsibilities

Responsibilities

1. Global Public Relations & External Communications

• Develop and execute a comprehensive global PR strategy to enhance brand reputation and visibility in key markets.

• Act as the company spokesperson and build strong media relationships to drive positive media coverage.

• Oversee crisis communication and issues management, safeguarding the organization's brand in challenging situations.

• Create and distribute press releases, whitepapers, and other external communication materials aligned with corporate goals and industry trends.

1. Internal Communications & Employee Engagement

• Lead the internal communications strategy to ensure consistent, transparent messaging and high engagement among employees globally.

• Partner with People Team and other departments to implement engagement initiatives that foster a strong organizational culture and alignment with corporate values.

• Design and deliver leadership communication plans to increase visibility and accessibility of senior leaders to all staff.

• Measure and report on internal communication effectiveness, adjusting strategies as needed.

1. Executive Communications & Stakeholder Engagement

• Collaborate with the PLC Board, Executive Committee, and other internal leaders to align communications strategies with corporate objectives.

• Support executive communication needs, including speechwriting, presentations, and thought leadership content.

• Develop relationships with key stakeholders, including industry partners, investors, and regulatory bodies, to drive engagement and support strategic business goals.

1. Cross-Functional Collaboration

• Work with Legal, Finance, People Team, Company Secretary, and other internal functions to ensure communication initiatives comply with regulations and are aligned with organizational policies.

• Coordinate cross-functional initiatives to ensure cohesive, brand-aligned messaging across all communication channels.

Optional Additional Responsibilities:

• Global Marketing: Lead or collaborate on global marketing efforts, including brand strategy, content marketing, and digital outreach, to support business growth and brand positioning.

• Equity, Diversity, and Inclusion (EDI): Champion EDI initiatives in communications strategy, ensuring inclusive representation and messaging across all global communications and supporting a diverse and equitable workplace culture.

Stakeholder Engagement:

• Partner with department heads and leadership teams to establish learning needs and priorities.

• Foster relationships with external training providers and educational institutions to enhance offerings.

Budget Management:

• Prepare and manage the budget for communication and engagement initiatives.

• Ensure the effective allocation of resources to maximize impact.

Reporting and Analytics:

• Track and report on communication and engagement metrics to assess program effectiveness and uptake.

• Use analytics to inform future strategies and initiatives.

Role Interfaces

External Stakeholders

• Ed Tech Industry Associations and Professional Networks

• PR agencies

• Press and advertising agencies

Internal Stakeholders

• People Directors/People Partners

• People team specialists

• Company Secretary

• RM Leadership Team (UK & India)

• Legal & Finance teams

Experience

• Experience:
• Experience in corporate communications, PR, or related roles, ideally in a global or multi-national organization. Experience in education technology, digital platforms, or PLC companies is preferred.

• Leadership:
• Proven experience managing communications teams across multiple geographies, with strong skills in team development, leadership, and stakeholder engagement.

• Communications Expertise:
• Excellent written and verbal communication skills, including proficiency in crafting executive-level content and managing media relations.

• Strategic Vision:
• Ability to develop and execute large-scale communication strategies that drive engagement and enhance brand reputation.

• Cross-Functional Collaboration:
• Skilled in working with diverse functions, with the ability to bridge gaps and foster cohesive strategies.

• Optional Marketing and EDI experience:
• Experience in global marketing strategy or EDI program leadership is a plus.

Competencies:

• Strategic Thinking: Ability to anticipate industry trends and align communication strategies with evolving business needs.

• Adaptability: Comfortable working in a fast-paced, dynamic environment with a focus on achieving high-impact results.

• Cultural Sensitivity: Demonstrated ability to work effectively in a global, culturally diverse organization.

• Crisis Management: Skilled in proactive and reactive crisis communication with a calm, solution-oriented approach.

Benefits:

• Competitive salary and performance-based bonus

• Flexible working arrangements

• Comprehensive benefits package, including health, wellness, and retirement plans

• Opportunities for professional development and career advancement

• Inclusive, innovative workplace culture

What's in it for you?

At RM we have "My Work Blend @RM" which provides office-based colleagues with multi location and hybrid working options to suit them. As well as your office base, you can spend a proportion of your time working at other locations that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. We expect how we make best use of hybrid working may continue to adapt as we adjust to our new ways of working.

As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available, some roles are also eligible for a performance-related bonus. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign for a health assessment, or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM.

To better reflect the society that we serve, we're committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work. We also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at recruitment@rm.com.

Unfortunately, we are unable to offer sponsorship for this role.