Commercial Operations Senior Scheduler
Commercial Operations Senior Scheduler
Commercial Operations - Content Supply and Distribution
Full Time
White City, London (Hybrid working that includes office presence on a weekly basis as well as working from home)
Hiring range: £32,000 - £33,000 per annum
For more information please email TalkingCareers@itv.com
Your work matters to millions.
Shaping culture is in the DNA of ITV. So, it's not surprising that you'll find us in every home in the UK, our productions are famous all over the world and we're at the forefront of the digital streaming revolution.
When you join us, you enter a fun working environment. With opportunities to learn, to grow and make a real difference. Small enough that your impact is felt in the business, but big enough that your impact reaches millions of people.
Come develop your skills, change TV and the course of your career. Don't just watch it. Be part of it. Join ITV.
Your impact sends ripples.
The Team
The Commercial Operations team ensures that all Commercials, Teleshopping and Sponsorship schedules are all scheduled correctly and meet all compliance requirements.
The team is responsible for working with the sales team and creative agencies making sure campaigns are booked and scheduled correctly to ensure we help maximise commercial revenue. We ensure that the schedule is compliant to the BCAP code checking for commercial clashes and restrictions across all ITV channels including ITV1, ITV2, ITV3, ITV4 and ITV Be. The team then makes sure the commercial schedules are all logged post transmission and sent to BARB.
The Role
As a Commercial Operations Senior Scheduler, you are responsible for ensuring commercial information is full, accurate, and incorporated into the schedule within the required time-scales, working with a cross-functional team and the wider department. You will also assist the Commercial Ops Managers with the coordination and development of the Commercial Ops Schedulers and you will also be on call every six weeks to provide out of hours support.
This will involve:
• Assisting the Commercial Ops Assistant Managers in over-seeing the day-to-day coordination and output of a team of Schedulers
• Learning all channels, and having the ability to cover for other Senior Schedulers
• Standing in for the Commercial Ops Assistant Managers if required (meetings and holidays)
• Sequencing Commercial items in optimum sequence based on strategy, regulatory and look & feel guidelines
• Providing Delivery with schedule information in a timely manner to enable the material and meta data to be found and delivered on time
• Representing Commercial Operations at meetings where required
• Working on a rota with other Seniors and Managers being on call for any out of hours issues and making changes to the schedule when necessary.
• Chasing and Scheduling rotation instructions for commercials upon receiving a sales booking
• Reconciling commercial information by matching rotation instructions from an Agency to a sales campaign (by specified criteria)
• Monitoring and Uploading Caria and emailed instructions from Agencies
• Validating the commercial schedule against Agency requirements
• Resolving any consequent problems or errors
• Complying the schedule by meeting regulatory and other scheduling requirements using ASA and BCAP information
• Ensure the finalised transmission schedule takes into account all sales, broadcaster and copy requirements
• Ensure all commercial material is delivered to Transmission within required timescales
• Performing slot dependant compliance for the junction items in the context of the schedule
• Liaising with Compliance to assess whether news stories will affect the suitability of certain commercials scheduled in and around the News.
• Re-sequencing the commercial items if required
• Updating the sales scheduling systems with the discrepancies between planned and transmitted schedules to ensure we've captured a complete record of what was actually broadcasted
• Post transmission all spots must have the correct transmission time applied and any failures in transmission must be dealt with and communicated to the relevant departments
• Reporting on the transmitted schedule to internal and external parties
• KPI Reporting to the Commercial Ops Managers
• Escalating any issues to the Commercial Ops Managers where appropriate
Skills you'll need (minimum criteria)
• Proven knowledge of all processes involved in the completion of commercial transmission schedules, covering copy scheduling, transmission schedule validation and compliance, post transmission and system administration.
• Vast experience within a Commercial Scheduling environment
• Ability to direct, motivate and train staff
• Ability to suggest new processes and system functionality to improve efficiency and accuracy
• Ability to communicate effectively, and represent a department when required
• Ability to maintain excellent working relations both internal and external
• Accurate and numerate
• Excellent organisational skills
• Able to work accurately under pressure
• Enthusiasium, someone who is self motivated and a team player
Other things we're looking for (key criteria):
• Good Communication Skills
• Keen problem solver
• Excellent attention to detail and proactive in preventing errors
• Ability to work in a collaborative and cross-functional environment
• A passion for TV and an interest in the wider media landscape
ITV is for everyone.
ITV strongly encourages applications for this role from disabled people. As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, we'll guarantee to take you to the next stage* (minimum criteria above).
We're happy to discuss any support/personalisation you may need during our application and selection process as part of our reasonable adjustments. Drop us a line if you require anything at talkingcareers@itv.com.
Find out more about applying with a disability.
* There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.
Because those who make an impact deserve to be rewarded for it.
ITV offers some great rewards and benefits including:
• Flexible working with a range of options
• Generous holiday allowance, plus you can buy more
• Annual bonus opportunity
• Competitive pension contribution
• Save as you earn - with an opportunity to buy ITV shares
• Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life
If you are an ITV colleague currently at risk, please can you put an asterix by your name (first or last name) when applying.
Closing Date: Thursday 23rd January 2025]]>