Commercial Manager Retention

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Location: London, Speechmark + Hybrid Working
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week - Mon to Fri

Hybrid

At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are.

Who We Are

We're a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn't just a buzzword, it is core to who we are as a company. We're proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Be a part of Vodafone UK Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life.

What you'll do

• Create and implement initiatives to deliver the core upgrade/retention KPI's - these initiatives include strategic, long term and reactive changes
• Driving channel trading performance, assessing the effectiveness of in-flight activities and forecasting future results and long-term planning
• Develop and deliver retention Upgrade opportunities which can be converted into campaigns to improve retained value, handset and digital mix
• Work with the PAYM segment pricing and device teams to identify areas of opportunity for revenue and margin uplift. Create and run test & learn strategies
• Work closely with channels to forensically understand performance and implement recommendations
• Develop accurate forecasts and base profiles to underpin the trading/budget cycles and determine pricing /funding choices
• Develop business cases to secure new opportunities, working with finance as a key stakeholder
• Weekly/monthly forecasting of key KPIs

Who you are

• Extensive commercial experience
• Highly numerate and commercially minded. Proven ability to create & interpret complex commercial and financial analysis - financial modelling (Spreadsheet) is essential
• Successful track record of driving commercial performance in large organisations
• Extremely competent relationship building and effectively able to influence senior management
• Proven ability to lead cross-functional teams in a matrix environment

What we offer

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects.

We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.

Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.

#LI-Hybrid

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.