Commercial Manager - Operations

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Job Description

About the job.

We are expanding our commercial management team to support National Highways' annual £1bn investment programme to maintain the Strategic Road Network.

As a Commercial Manager for the Maintenance and Response Contract, you will lead on the delivery of a consistent and high quality approach to commercial and procurement strategy, investment decisions, scheme budget management, commercial management, contract administration, commercial dispute management and commercial performance management.

The role will be primarily based in our Basingstoke, Guildford, Maidstone, Bristol or Exeter office. In all cases we have a flexible hybrid working approach, meaning the role will be a combination of office/agile home working with a general expectation of office working at least 2 days per week.

• Lead the Asset Delivery commercial team to deliver the commercial aspects of the Maintenance & Response (M&R) Contract.
• Line management responsibility for a team of commercial staff ranging from QS to Commercial Assistants.
• Support CONFIRM system improvements across the region and nationally
• Work closely with internal colleagues and our external supply chain and stake holders, oversee the Commercial support for the development and delivery of the Annual Commercial Plan for the Maintenance and Response Contract.
• Ensure the contractors forecasts are submitted in a timely manner and oversee the monitoring of actual costs.
• Lead and participate in commercial audits, manage own portfolios and deputise for Head of Commercial Delivery, as and when required.

About you.

• Degree in Quantity Surveying or other relevant technical qualification. This requirement may be waived for those who have secured a relevant professional qualification (as below).
• A relevant professional qualification at Chartered/Member status e.g. MRICS, MCInstCES, or equivalent.
• Significant experience in the highways maintenance sector, with demonstrable experience within a Quantity Surveying/ Commercial function with evidence of providing expert advice and support on complex commercial matters, preferably in a civil engineering/infrastructure environment for either the client or contractor.
• Expert knowledge of the CONFIRM (or similar), an asset based work ordering and payment system (super user preferred).
• Demonstrable experience of contract administration, desirably using NEC forms of contract.

About us.

Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.

About Us

Why you should join us

At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We're proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.

So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it - then you'll be a great fit for our organisation.

A connected and sustainable working approach has been adopted across National Highways. For some roles, this means being able to work in a hybrid way spending up to 60% of time working from a remote location such as home.

We offer many different ways to work flexibly and we're open to discuss part-time working, job shares, and flexible start and finish times.

Please wait until the interview stage before asking us about flexibility, and we will explore what is possible.

Our benefits package

• Our total reward package includes basic salary, the potential for a performance related bonus
• Contributory pension scheme with employer contribution of up to 10%
• Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)
• Flexible hours and an approach driven by connected and sustainable working which includes hybrid working
• Life assurance of 4 times annual salary
• Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines
• A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
• Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience

And we are

• Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities
• Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme
• Community friendly - offering paid leave to volunteer, 3 days basic/year

If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:

• Right to work check
• 3 year employment history references
• DBS criminal record check
• Social media and adverse journalism check
• Driving licence check (if applicable)
• Fit to work questionnaire (for all), followed by a medical check (if applicable)
• Qualifications and/or professional membership check (if applicable)

And finally

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