Commercial Manager - IT & Technology

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Job Description

The Commercial Manager (Information & Technology) role at Heathrow involves supporting the airport's vision of providing the best airport service by creating and executing procurement strategies for Information & Technology. This includes managing strategic sourcing activities, defining procurement processes, and engaging with the external market to maximize value delivery, minimize risk, and deliver benefits through cost savings, revenue generation, or improved airport operations.

Responsibilities

• Managing strategic sourcing activities for large value, complex programs and projects.
• Defining and running procurement processes to support capital project activities.
• Administering a robust commercial management process to realise maximum benefit from contract while driving a safety agenda and collaborative mindset with the supply chain and stakeholder;
• Engaging with the external market on procurement/commercial matters.
• Taking responsibility for supplier management, cost and contract management, benefits and savings, and continuous improvement targets.

Qualifications

• Evidence of working as a trusted procurement advisor on change best practice and delivering procurement solutions with different contracting models e.g. Framework and call -off contracts, or NEC.
• Experience of working on Information & Technology programmes or projects, and interfacing with programme and project managers, planners, risk managers and project controls; to meet business objectives and affordability targets.
• Experience in creatively and innovatively driving solutions for change initiatives across multiple stakeholders and categories, ensuring best value for money and compliance with procurement processes.
• Prior experience of engaging with the external market on procurement matters e.g., new commercial models, market shifts, new product offerings, innovation, and trends, bringing back best practices and lead initiatives to embed them within the operations.
• Excellent communication skills with the ability to influence senior leaders & peers (internal/external) through creative commercial models, market leading innovation to drive competitive edge for the business through robust procurement strategy.

Ideally, you'll also have:

• Professional qualifications e.g., CIPS,MRICS, APM or can demonstrate equivalent capability and experience
• Understanding of Aviation, Security Assets, or exposure in Information & Technology developing and leading procurement related procurement strategies and processes.

#LI-Hybrid

About Us

There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With four diversity networks, we champion inclusivity and celebrate individuality.

About the Team

Together, we're working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. At Heathrow, you can be part of this - providing solutions that make every journey better for millions each year. That means ensuring we meet the changing needs of the passengers, colleagues and partners who use our airport to work, travel, trade, shop, eat, explore and connect. Our Solutions team covers project management, process improvement, business change, technology, cyber defence, masterplanning, infrastructure and procurement. It brings together people with the skills to deliver prestigious and often large-scale projects, from transforming terminals to making big reductions in our carbon emissions.

Every day will test your skills and give you the opportunity to make your mark. You might be working with the technology and data that power our city within a city, driving vital commercial agreements with everyone from retailers to airlines, or improving the unique infrastructure that includes everything from 200 buildings to 250 HV substations. It's a collaborative environment, where you can rely on the support of the experts around you as you take on projects you'll both take pride in and feel passionate about.