Commercial Manager, France & Benelux

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

The Role:
Trip.com is seeking a Commercial Manager to nourish and expand our existing partnerships within the French and Benelux rail markets. This role will focus on coordinating marketing campaigns and optimizing operational strategies to drive growth and enhance customer engagement in these regions. You will work closely with cross-functional teams to deliver impactful campaigns, maximize partnership potential, and ensure smooth day-to-day operations.

In this Role, you'll be responsible:

• Partnership Management: Maintain and strengthen relationships with key rail operators across France and the Benelux region, focusing on expanding collaborative initiatives and maximizing mutual benefits.
• Campaign Execution: Coordinate and support the execution of marketing campaigns tailored to the French and Benelux markets, collaborating with internal teams to meet performance targets and build brand presence.
• Operations Optimization: Oversee operational activities related to rail ticketing, from managing sales channels to ensuring a smooth and efficient customer journey.
• Sales Channel Monitoring: Regularly monitor and analyze performance across all sales channels, leveraging data-driven insights to improve ticket sales and optimize conversion rates.
• Cross-Functional Collaboration: Work with marketing, product, and other internal teams to align on strategies, ensuring that all campaigns and operations support Trip.com's objectives in the region.
• Effective Communication: Maintain consistent communication with the company HQ team in Shanghai, sharing market insights, campaign results, and operational updates to ensure alignment with global strategies.

What you'll Need to Succeed:

• Bachelor's degree in Business, Marketing, Operations, or a related field
• Experience collaborating with cross-functional teams and working within a global company is a plus
• Ability to work independently and thrive in a fast-paced, multicultural environment
• Excellent interpersonal and communication skills in both French and English, with an ability to manage and foster long-term partnerships
• Strong analytical skills and a proactive approach to optimizing performance based on data insights
• 3+ years of experience in commercial operations or a similar role, ideally within the travel or transportation sector

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What's more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

• We encourage flexible work arrangement

• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!