Commercial Development & Project Manager

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Job Description

This role manages a portfolio of commercial project activities across Heathrow, predominantly Property, Retail and Media based. It provides assurance on compliance, ensuring the engagement of the commercial functions, internal stakeholders and business partners to manage 3rd party works against the business plan. As part of the team, this role will contribute to ensure Commercial Projects continue to unlock world class solutions through collaborative delivery, whilst ensuring all projects are safe, secure, technically compliant and invisible to the passenger.

Responsibilities

• Helping and supporting business partners in managing their project teams through the commercial project processes. This will include:
  • Concept briefings and reviews ensuring business partner designs are world class and in line with Heathrow Design guidelines.
  • Detail Design Approvals, ensuring compliance with Heathrow commercial projects and approvals processes, gaining sign-off from all internal stakeholders and external statutory bodies prior to commencing on site.
  • Onsite, commissioning and handover, ensuring all commercial construction sites are safe, secure and invisible to the passenger, ensuring sign-off from all relevant stakeholders and obtaining completion certificates from Building Control prior to opening.
• Ensuring the commercial project activities are in line with the commercial development brief requirements.
• Providing support and advice on design and technical issues to the commercial functions.
• Following the Commercial Project delivery and approvals processes, reporting status against programme, issue management and capture learning for suggestions of continuous improvement.
• Responsibility for overseeing the commissioning and handover process for commercial units ensuring relevant permits are in place. From time to time this will involve out of hours work.
• Participating in projects and working groups and to carry out other duties that may be outside the standard remit for the purpose of personal development.
• Responsibility for personal compliance with Company Health and safety Policies, ensuring safe working practices to minimise risk to self, work colleagues, customers and staff is minimised.
• Complying with all legal and statutory obligations applicable to this role.

Qualifications

• Be educated to a degree level or equivalent experience.
• Have minimum of one years' experience of airport project delivery or industry comparative experience.
• Excellent communications skills (written, oral & presentations) to enable presentations to 3rd parties commercial and project teams, site operatives & internal stakeholders.
• A working knowledge / experience of Architectural, Mechanical, Electrical, Building and Civil services, Heathrow Design, Technical and Safety Standards and project management.
• Experience in project delivery, including the design and construction of commercial facilities, contractual procedures & health and safety.

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About Us

There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With four diversity networks, we champion inclusivity and celebrate individuality.

About the Team

Heathrow is a city within a city. And there's no place like it when it comes to the scale of our ambitions. You'll be part of a Customer team that drives our profitability across everything from retail, property and airport transport, through to passenger services, forecasting and contracts with airlines. Customer insight is at the heart of what we do, supported by a strong commercial strategy. We have a pioneering agenda for digital, e-commerce and innovation, as we look to transform the way our passengers spend at our airport.

We believe the best way to drive growth across our iconic airport is by improving the services offered within it. So although we know generating income is critical to driving our business forward, we're also passionate about delivering the best possible passenger experience. You'll help us to get the balance right - not least so we can continue investing in an airport that leads the world.