Commercial Account Manager
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Company Description
Commercial Account Manager (PSDM)
Location: Southampton, Portsmouth (South Coast)
c.£59K DOE + £8.3K car allowance (bonus/commission/private healthcare)
About Us:
Securitas are at the forefront of transforming the security industry, placing our clients at the heart of everything we do. By offering innovative solutions, expert services, and qualified personnel, we deliver smarter security solutions that enhance efficiency and profitability for our clients. Our approach is client-centric, people-focused, and data-driven.
Why Join Us?
This is a unique opportunity to join a leading company in the security industry and play a pivotal role in shaping the future of protective services. You will work with a dynamic team, have ownership of your portfolio, and contribute directly to our business growth.
If you are passionate about driving business success and have the skills to deliver innovative security solutions, we'd love to hear from you. Experience in Account Management, contract management, new business or sales, take the leap and apply now!
Job Description
Role Overview:
As the Commercial Account Manager you will drive profitable growth by developing new business and enhancing the existing portfolio. You will collaborate with the Commercial team and the Branch team to deliver innovative security solutions. Success in this role will be measured by customer retention, revenue growth and meeting our customers protective services requirements from our full range of solutions.
Key Responsibilities:
Client Relationship Management: Build and maintain strong client relationships by understanding their business objectives and risk profile to support them with delivering tailored security solutions.
Business Growth: Identifying new business opportunities aligned with your geographic area.
Profit & Loss Responsibility: Jointly manage branch P&L and ensure margin expectations are met or exceeded.
Market Analysis: Stay informed about local market trends, competitors, and customer needs to deliver actionable insights and support transformation/pipeline opportunities.
Client Success: Participate in client KPI/SLA meetings to ensure service alignment, performance, and satisfaction.
Innovation & Strategy: Work with the operations and commercial teams to deliver innovative security solutions and drive business growth.
Qualifications
Key Competencies:
- Business Acumen and Commercial Awareness
- Relationship Building and Networking
- Strategic Thinking and Innovation
- Client-Centric and Results-Driven
- Strong Decision-Making Skills
- Excellent Communication and Presentation Skills
- Sales and Negotiation Focus
Required Experience & Skills:
- Proven experience in managing client relationships and delivering excellent customer service
- P&L ownership, forecasting, and budgeting experience
- Proven commercial acumen with a strong track record of delivering solutions
- Strong understanding of risk profiles and mitigation options
- Demonstrable experience of consultative sales
- Experience in project costings and managing margins
- Excellent communication skills, with the ability to engage and influence key stakeholders
- Strategic leadership skills and an innovative approach to problem-solving
Desirable:
- Minimum 3 years' experience in a commercial environment
- Knowledge of technical security products and services
Additional Information
It's great to see you're considering a career with us here at Securitas UK! You're one step away from joining our global team of over 375,000 professionals.
Ready to take the next step? Click 'I'm Interested' to submit your CV. Questions? Reach out anytime at Recruitmentenquiries@Securitas.uk.com.
Why Choose Securitas UK?
At Securitas UK, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.
What You Can Expect
Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We're here to help-just drop us an email.
Diversity & Inclusion: Be Yourself at Securitas
We are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on:
- Career Growth: Clear pathways from apprenticeships to leadership programs.
- Inclusive Leadership: A culture of respect, transparency, and collaboration.
- Fair Pay & Benefits: Competitive, equitable compensation and benefits.
Our Commitment to You
We support our workforce through initiatives such as:
- Employee Networks - Safe spaces to connect and influence policies for change.
- Race at Work Charter & Armed Forces Covenant - Supporting equality and inclusion.
- Disability Confident Employer - Ensuring accessibility with our Reasonable Adjustment Passport.
- Health & Well-being Programs - Mental health support and workplace wellness.
- Neurodiversity Top Employer Certification - Leading inclusivity for neurodivergent individuals.
We celebrate diversity year-round with events like BSL Week, International Women's Day, PRIDE, and Black History Month and so much more!
Take the Next Step
Join us and be part of a team that values you. Click 'Apply Now' and start your career with Securitas UK today!