Commercial Account Manager

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Description

monday.com is looking for a talented Scale Account Manager who will manage relationships with our existing clients. You'll join our consulting team based in London, England.

About The Role

• The Scale Account Manager position is a quota-carrying position; you will own the full sales cycle from building relationships with key stakeholders to negotiation and contracting.
• Proactively own and manage a portfolio of SMB, Mid Market and enterprise-level accounts, becoming their trusted advisor and influencer.
• Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.)
• Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROI
• Consult with customers on their internal processes and challenge leaders to drive change across their organisation.
• Create and implement internal promotion programs within customer organisations to generate awareness and drive usage of monday.com.
• Partner with others at monday.com to ensure successful account management and surface customer inputs back.

Requirements

• A minimum of 2 years of B2B SaaS sales, account management or consulting experience working with mid-size accounts (up to 1000 users)
• Proven experience as the owner of the full sales cycle, from identifying expansion opportunities to building the relationships with key stakeholders to negotiation and contracting
• Prior experience in Strategy consulting - advantage
• Strong customer-facing and presentation skills with the ability to establish credibility with executives
• Superb written and verbal communication skills
• Positive attitude, empathetic, and energetic