Commerce Project Director

BRAND: Publicis Media
Job Function: Client Management
Location: London, United Kingdom
Experience Level: Specialist
Workplace Type: Hybrid

Company description

Publicis Connected Media UK is a fully end-to-end offering that unites media, commerce, CXM, social and data to deliver connected consumer experiences and drive exceptional business outcomes for our clients.

Powered by Publicis Connected Identity, the UK's richest people-based data set built on real behaviours, it helps major brands move beyond siloed marketing and make more confident decisions in fast-changing conditions. Those insights truly differentiate our AI and agentic solutions to predict impact, create messaging and reach the right people.

The more than 3500-strong team spans Starcom, Zenith, Spark Foundry, Digitas, Performics, PMX, Epsilon, Lotame, Publicis Commerce and Influential. Publicis Connected Media is part of Publicis Groupe.

Overview

We are hiring a Digital Commerce Project Director to help shape how global brands win on the digital shelf. This is a high-impact role at the heart of connected commerce, where strategy, operations, and delivery come together to drive measurable growth. You'll partner with market teams, clients, and specialists to turn insight into action-ensuring content lands brilliantly and performs at scale. If you enjoy bringing structure to complexity and enabling teams to do their best work, this is a role where you can make a real difference.

Responsibilities

What you'll be doing:

• Lead the end-to-end delivery of e-commerce content projects, ensuring they are delivered on time, within scope, and aligned to client goals
• Design and run delivery workflows and governance processes that create clarity, consistency, and pace across projects
• Act as the central point of coordination between markets, client stakeholders, and execution partners
• Manage project timelines, track progress, and proactively identify and mitigate risks and issues
• Oversee intake and prioritisation processes, ensuring briefs are detailed, structured, and ready for efficient execution
• Provide clear and consistent reporting on project status, performance, and opportunities for improvement
• Drive continuous optimisation by feeding performance insights back into delivery processes and supporting smarter ways of working

Qualifications

Skills we're looking for:

• Experience delivering digital or e-commerce projects with clear ownership of timelines, stakeholders, and outcomes
• Strong project management capability, including familiarity with both agile and waterfall approaches
• Understanding of e-commerce content and how it supports visibility, conversion, and growth
• Confident communicator who can collaborate effectively across teams and senior stakeholders
• Strong organisational skills, with the ability to manage multiple priorities and projects at once
• Commercial awareness and a pragmatic approach to balancing client and business needs
• Curiosity and willingness to learn, with an interest in evolving digital commerce and delivery practices

Additional information

Publicis Media offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You'll also have access to a range of additional initiatives, including:

Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

Publicis Groupe works primarily from the office or our clients' office four days per week.

At Publicis Media , we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We'll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.

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