Commerce Manager⭐
BRAND: Zenith
Job Function: Strategy
Location: London, United Kingdom
Experience Level: Intermediate
Workplace Type: Hybrid
Company description
We are the ROI agency, a position we have proudly held true to since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients' businesses.
Over the years, we have evolved our definition of ROI, as it has changed with the ever- complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media.
Yes, ROI is about delivering Return on Investment; but it's also about going beyond to deliver a
Return on Imagination and more integrated experiences that inspire Growth. Top-line growth
for our clients' businesses, growth for our people and growth for our culture.
Powered by our best-in-class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading.
This breadth means we deliver Insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes.
It means we deliver more creative media solutions that bring together best-in-class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients.
It means we adopt new data analytics and value optimisation techniques while building
relationships with some of the world's most exciting start-ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients.
At Zenith, we ultimately seek out a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world's leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon.
Publicis Commerce
As a global branded wrapper that delivers the strongest commerce talent, tech, and partnerships in markets, Publicis Commerce provides clients with end-to-end products and solutions that drive clear business outcomes.
With a highly collaborative team of subject-matter experts, Publicis Commerce is a trusted partner to clients in navigating the complexities and emerging opportunities of the Commerce landscape, whether that be through marketplaces, eRetail or emerging direct-to-consumer channels.
We have a flexible go-to-market strategy, whether we appear as Publicis Commerce to clients or through one of our many agencies within the Groupe.
From strategy and organisational design to activation models, Publicis Commerce works across a number of exciting briefs, such as how clients can maximise visibility and sales on the digital shelf, best construct data-led relationships with retailers and how to effectively transform legacy organisational structures. Our aim is not to talk to individual capabilities, instead focusing on driving client outcomes.
There is significant momentum in the Groupe having acquired the retail media platform, CitrusAd, and the eRetail analytics platform, Profitero, alongside a genuine desire from clients to explore the opportunity the emerging landscape offers.
We are placing a significant bet on Commerce within the Groupe on eRetail and are building a powerhouse of capability to deliver on this.
We are on the hunt for interesting and ambitious people to join us on this journey.
Overview
The successful Commerce Manager will be attached to limited number of our leading client accounts in the UK, making their Commerce ambitions a reality.
This is a Fixed Term contract role: 6 months
The successful applicant will have an understanding of the online consumer journey and its optimisation levers (retail, content, and advertising). They will be effective operating in a matrixed organisation, helping to solve complex business challenges and drive tangible results for our clients.
This client facing role has a variety of responsibilities, including delivering best-in-class commerce strategy scope, and working closely with the account team building a market leading online proposition. They should have a working understanding of eCommerce with knowledge of optimisation tactics outside of media.
Responsibilities
- Support existing account team with online retail deliverables for a limited number of our leading client accounts in the UK & EU, making their Commerce ambitions a reality.
- Develop with the account team comprehensive retail strategies that align with the overall client business objectives.
- Contribute to Retail Media planning initiatives and budget recommendations by providing expertise in Onsite placements.
- Support local Retail Media strategies including defining key measurement principles and activation tactics across platforms such as Criteo and CitrusAd.
- Stay abreast of industry trends, competitor activities, and market dynamics to identify opportunities and threats.
- Supporting efforts to upskill the business on key topics and emerging trends.
Qualifications
- This role would benefit a methodical, well-organised and adaptable individual, who has the ability to build relationships and get under the skin of our client's business to understand how we can best support their Commerce ambitions
- Proven experience managing commerce activity, in a brand, retailer, or agency
- Broad digital marketing experience that is not limited to (but should include) ecommerce.
- Strong logical thinking and outstanding project management skills.
- Able to work independently as well as part of a team
- It will undoubtedly be demanding (always) and frustrating (at times) given the complexity involved but we believe this is out weighed by the opportunity.
- Commerce is a big strategic priority for the business and is certainly at the forefront of the current change within our industry. This role has significant growth opportunity and we would love to hear from you if this is of interest.
Additional information
Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Planswe also offer;
- WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
- REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
- HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
- FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
- FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
- GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.
Full details of our benefits will be shared when you join us!
Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.
We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.
Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
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