Collision File Manager
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Job Description
The Traffic Investigation Unit (TIU) is a part of the Criminal Justice Services (CJS) department and is responsible for:
- Road Traffic Collision administration and Investigation
- Third Party allegations of Driving standard administration, review and Investigation
- Police Vehicle Incident / Accidents and their investigation
- Central Ticket Office functions
The RTC Team are responsible for the administration and investigation of all damage only, slight injury and serious injury Road Traffic Collisions including those that occur on our motorway network. (Excludes RTC's that are fatal or involve significant life - changing injuries as per policy).
All TIU staff are responsible for maintaining high quality levels of service to members of the public and stakeholders.
The post is based at Lloyd House, Birmingham. Working hours are Monday to Friday 36.5 hours per week
Specific Role Responsibilities
- Ensuring reports have been correctly recorded in line with the Force RTC Policy (CJ/22)
- Initial review of all RTC reports received by the department (when required)
- Booking of weekly workload for both NCRF and AODS on Crash and Pentip System
- Prompt review of all RTC/A.O.D.S reports allocated to them in order to identify and progress all reasonable lines of enquiry / investigation.
- Identifying reports suitable for early resolution as defined in the RTC Policy.
- Conducting investigations/enquiries into reports where lines of enquiry are identified in order to identify offences.
- Identifying and prioritising those reports where there is Serious injury and/or Vulnerable road users
- Decision making in-line with the TIU decision making process and CPS Charging Standards considering the public interest and evidential tests.
- Investigating Police Vehicle Incidents (PVI) and Collisions in accordance with the full code test.
- Effective self-management of own workload
- Liaison where appropriate with the Serious Collision Investigation Unit and FCIU, Force Traffic / CMPG.
- Liaison with LPA/Force investigation teams in respect of crime or other investigations that take primacy.
- Take/ obtain any witness statements / conduct interviews / Collect CCTV as and when required.
- Referring any crimes disclosed to the relevant department or LPA for further investigation in accordance with the RTC policy.
- Adhering to the force contact counts policy and keeping all parties updated with the progress of the investigation.
- Responding to general enquiries from Victims and witnesses regarding the progress of their incident ensuring the Victims Code of Practice and Witness Charter is adhered to.
- Disclosure of information in line with CPS guidelines
- Ensuring any identified intelligence is submitted through IMS.
- File building for matters being processed to court and for subsequent not guilty pleas via paper /connect
- Attendance at court as and when required/directed.
- Being flexible and adaptable with regard to the needs of the unit.
- Handling of sensitive and confidential information whilst demonstrating
- professionalism at all times.
- Performing any other duties commensurate with the department's role
- Experience of conducting investigations/enquiries in relation to road traffic collisions or similar matters.
Knowledge Skills and Delivery
- Knowledge of the Road Traffic Act, RTC Policy, Highway code
- Able to analyse and evaluate information and make a reasoned decision as to how to progress Road Traffic Collision investigations and take responsibility for the final decision.
- Ability to organise self and other prioritising work as necessary.
- Display sound decision-making skills and the ability to work with minimal supervision.
- An ability to handle sensitive and confidential information, whilst demonstrating the utmost integrity and professionalism.
- To display a good level of interpersonal and communication skills
- Ability to speak to victims, witnesses and offenders, in order to update on case outcomes and provide rationale for decisions.
- Ability to work in a team environment.
Desirable Requirements:
- Ability to use force IT systems such as CONNECT/PNC/CRASH/Control Works
- Be minimum of PIP level 1 trained or willing to attend and complete any required training to achieve PIP level 1 accreditation.
Supervisory Requirements
- This is a supervisory grade but does not currently include any staff supervisory responsibility. It is, however, a decision-making role and the post holder is expected to be able to make decisions in relation to the direction of an investigation and the final outcome, providing a full rationale for those decisions.
Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold.
Hours: The hours of work are 36.5hrs a week at times agreed by management Monday to Friday. Duties may vary according to local operational needs.
Location: Lloyd House, Birmingham.
Vetting: Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.
Medical: Appointment to this role will be dependent upon successfully medical checks, which may include a drugs test and if required a fitness test.
Interviews: Interview dates to be confirmed.
Contact: For further information regarding this role, please contact kirsty.wood@westmidlands.police.uk
By choosing to join West Midlands Police you will receive an enhanced benefits package including:
- Fair remuneration with progression opportunities, and access to a very competitive pension scheme
- Enhanced annual leave in additional to public holiday entitlements
- Discounts across travel, parking, daily costs of living and leisure activities
- A comprehensive wellbeing package including 24/7 support, free eye tests and flu jabs
About Us
West Midlands Police is the second largest police force in the country, covering an area of 348 square miles and serving a population of almost 2.8 million.
The region sits at the very heart of the country and covers the three major centres of Birmingham, Coventry and Wolverhampton. It also includes the busy and thriving districts of Sandwell, Walsall, Solihull and Dudley. Leisure, retail and conference amenities, together with Premiership and Championship football teams, attract millions of visitors annually.
The West Midlands is an area rich in diversity, with 18 per cent of its population from ethnic minority backgrounds.
An average of 170,000 motorists travel through the region daily, making its motorways some of the busiest in Europe.
Against this backdrop, the force deals with more than 2,000 emergency calls for help every day, as well as patrolling the streets and responding to incidents 24-hours-a-day, seven days a week.