Collateral Management Operational Automation Manager - Associate

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Job Description

Are you looking for a role where you partner with internal stakeholders to drive process enhancements and strategic system implementations? Join our team!

As a Collateral Management Operational Automation Manager - Associate in the Collateral Services team, you will be responsible of designing, building and implementation of Intelligent Automation Solutions to support Collateral Operations daily BAU processes. You will also perform training and provide support for Intelligent Automation Solutions whilst keeping up to date with new automation tools and updates

Job responsibilities

• Takes ownership of the Intelligent Automation Solutions book of work across Collateral Services Operations to drive and deliver operational efficiencies
• Performs operations oversight of BRD Requirements linked to system upgrades and developments in partnership with CM Change & Product Development Teams
• Performs testing of new system implementations through User Acceptance Testing (UAT) to ensure that initial build requirements are achieved
• Performs Custodian and Broker Testing for new Client onboards within CM to ensure go live readiness
• Partners with internal stakeholders across Agency Collateral to drive process enhancements and strategic system implementations
• Reviews and understands business requirements, then determines feasibility of development, with one or more tools from the digital toolkit. The primary focus will be on opportunities using UiPath and Alteryx
• Undertakes scripting and development of requirements in coordination with the business, with one or more tools from the digital toolkit in accordance with lifecycle methodology and risk and control guidelines. This includes raising relevant requests, performing Quality Assurance (QA) and User Acceptance Testing (UAT)
• Undertakes change management/maintenance of requests for existing builds, where required
• Coordinates and communicates with the business and appropriate technology teams, to ensure on-time completion of projects as per requirements
• Performs root-cause analysis and provide technical trouble-shooting on current and existing builds
• Partners with teams in other locations to support development work across Collateral Services Operations

Required qualifications, capabilities, and skills

• Numeracy skills
• Attention to detail and accuracy
• Problem solving and data analysis
• Excellent verbal and written communication skills
• Ability to prioritize and to work under pressure
• Ability to work under own initiative

Preferred qualifications, capabilities, and skills

• Educated to at least A level standard or equivalent - education within subjects relating to finance favorable - e.g. Maths, Economics etc
• Experience using Intelligent Automation Solutions tools including Alteryx, Tableau and UiPath is an advantage
• Experience within Collateral or Derivatives is favorable but not essential

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.